Long time dish customer had 2 622's that were slowly dying reboots etc and so took the plunge on a upgrade
I just had my 1 h / 1j installed and so far all is good, the installer was a nice guy but at the end 2 things were not done , 1 i don't care about the other i do
The one i don't is the dish wasn't grounded, it actually never has been, and every tech comes out and says that it should be but then never does it - he said it was too far to the box to ground - I mention it in case it has some relevance but i doubt it
The one i do care about is the phone line wont pass the test
It did on the 622 and callerid worked. Also if i connect a phone i can hear a dial tone and dial out also - so the line is ok just not good enough for the hopper
He tested it with some Tester and it had a red light on it - "see its not correct" what the red light was saying i don't know - And hence my posting - he also said he didn't know - so wasn't really worth pursuing i thought.
Any thoughts on what i might need to do ? He mentioned cross wires. I do have dsl and it has got a filter on it
Just a bit miffed that callerid isnt working - but overall so far i like it,
I'm in the middle of copy all my programs from one of my 2 ehd's over to the hard drive so i can use just one. Managed to config my Harmony remote and my hopper remote to control everything - so again pleased just this one minor issue
PS I did think about putting this in tech discussions but as this is a new hopper thought maybe others had experienced this
I just had my 1 h / 1j installed and so far all is good, the installer was a nice guy but at the end 2 things were not done , 1 i don't care about the other i do
The one i don't is the dish wasn't grounded, it actually never has been, and every tech comes out and says that it should be but then never does it - he said it was too far to the box to ground - I mention it in case it has some relevance but i doubt it
The one i do care about is the phone line wont pass the test
It did on the 622 and callerid worked. Also if i connect a phone i can hear a dial tone and dial out also - so the line is ok just not good enough for the hopper
He tested it with some Tester and it had a red light on it - "see its not correct" what the red light was saying i don't know - And hence my posting - he also said he didn't know - so wasn't really worth pursuing i thought.
Any thoughts on what i might need to do ? He mentioned cross wires. I do have dsl and it has got a filter on it
Just a bit miffed that callerid isnt working - but overall so far i like it,
I'm in the middle of copy all my programs from one of my 2 ehd's over to the hard drive so i can use just one. Managed to config my Harmony remote and my hopper remote to control everything - so again pleased just this one minor issue
PS I did think about putting this in tech discussions but as this is a new hopper thought maybe others had experienced this