Phone is authorizing multiple times for dish anywhere (1 Viewer)

bryanw20

Thread Starter
SatelliteGuys Pro
Sep 28, 2006
272
43
So I just got a H3, installed the anywhere app, play with it, all seems good; until the wife tries to so the same thing and she gets a message that the max devices (5) are authorized.
I go and look and my phone is listed 5 times.
I deauthorize mine 4 times, and all seems good, until I star the app again on my phone, it fills In all available slots again.
I have rebooted my phone, uninstalled & reinstalled the anywhere app, same thing still happens.

Anyway to stop it?
 

crodrules

Your Happy Guru
Pub Member / Supporter
Jun 14, 2014
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6,545
North Central Ohio
What happens when you completely deauthorize your phone, and let your wife authorize her device first? Can you still reauthorize your phone?
 

bryanw20

Thread Starter
SatelliteGuys Pro
Sep 28, 2006
272
43
What happens when you completely deauthorize your phone, and let your wife authorize her device first? Can you still reauthorize your phone?

I can deauthorize my phone, got her added, now hers is in there twice, and mines in there 3.
I even tried doing it via pin code vs name & password ; same thing is happening.

On my Hopper menu, I only see 1 listing for 1 phone, and it won't unpaired.

I can deauthroize in the phone app itself, or online at dishanywhere.com; but it reconnects multiple times once opening app again.

I guess if I need to, i'll just have everyone open the app at the same time after removing all the devices...???
 
Last edited:

bryanw20

Thread Starter
SatelliteGuys Pro
Sep 28, 2006
272
43
So I removed my phone completely, now her's has it filled up...???
 

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bryanw20

Thread Starter
SatelliteGuys Pro
Sep 28, 2006
272
43
I think it's also messing up with my ability to transfer recordings. When I click transfer, it says added to que, but only 25% of the shows (1 of 4) have ever transferred to my devise. When I click transfer again, it says its in my que. Hours later its still not on my phone.
 

rdjr74

SatelliteGuys Family
Nov 23, 2010
43
25
Cincy
Back from the dead. I only show 3 devices authorized within the app. The other day it was crashing on the device I was using. Then it would say someone else was using the dish in the living room (which no one was). It was also asking to check the internet connection. I have the Hopper with sling.
 

KAB

SatelliteGuys Master
Pub Member / Supporter
Lifetime Supporter
Sep 20, 2005
20,551
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Indy
I think it's also messing up with my ability to transfer recordings. When I click transfer, it says added to que, but only 25% of the shows (1 of 4) have ever transferred to my devise. When I click transfer again, it says its in my que. Hours later its still not on my phone.
You said you "just got" an H3. When was "just got"? They take 24-72 hrs to get settled for all functions to work properly.
 

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