Picture quality

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drtumolo

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Original poster
Jan 11, 2015
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Hi, I am new to your site but have been a dish customer for 15 years. I have very old equipment ( 2 receivers) and have been notified by dish that the receivers will need to be replaced by May1. My problem is that the picture quality has degraded overnight to the point that I cant watch the local channels on either receiver and the other channels are watchable but very dark. Any ideas?
 
Welcome to the site!

:welcome2

If the problem isn't your TV then new receivers will most probably fix it.
 
You must be on a split arc or the western arc. They want to switch you to the eastern arc which uses a different compression scheme.
Is the picture dark on the tv's attached to each receiver? Is there another tv that you can hook up to test if it's the tv's or the receiver.
 
You have legacy equipment. Are all the receivers in your house legacy? What are the model numbers of all your receivers?
 
Also what kind of television sets do you have the current (legacy) receivers that you already have hooked up to? A SD receiver hooked up through RF (coax cable) or even composite (RCA jacks) is not going to look good on a Plasma or LCD/LED television.
 
I just got a hopper with sling couple months ago and the picture is crap. Bad pixilation. Thinking about getting rid of it. Tired of dealing with companies that sell crap products.
 
Yes, sounds like some setting is out of wack. If you have access to another hd tv, try hooking it up to the Hopper. If the picture is good then try changing settings on the new tv. Exactly what is wrong with the picture. That may give us a clue.
 
Are you using the same hdmi cable? Have you tried reseating it. Is the resolution of the tv set correctly. And as I asked, is there another tv you can hook up to the new Hopper?
 
To the original poster... First thought is your TV is the problem but you said you have two receivers so I am guessing two TVs.

I would have DISH come out, bring the replacement receivers that you need anyway and go through your set-up to get it at top performance and that you have the correct satellites.
 
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Bad pixilation. Has like little blocks in picture. When the picture is really dark it looks really bad
Pixelation usually means low or partially blocked signal. Can you take a picture and post it here of the pixelation? Also, what dish are you using? Western or eastern arc?

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Here some pics
 

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It is not locking on the 61.5 LNB. May be a bad LNB, bad Node, bad Cable, or even bad Hopper at that point. It also could be misaligned although that is not my first guess. That would explain your issue though. You need a technician.
 

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