Pink screen after update

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livevil

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Dec 25, 2017
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I have Denon 4200 receiver and a Samsung 8500 4k tv. After the update last week, all of the non 4k channels are heavily tinted pink. Directv swapped a Genie 4k box, and same issue. Taking a 1080 box, everything is fine.

Directv has no solution. Well other than rewiring the whole system, and using an optical cord and an HDMI cord for their service. Now it is a pain to swap to Blu Ray.

Anyone else have any issues? They are blaming it on the Samsung module, and it needs updating. Not happy.

Thank you
 
vazhog

vazhog

SatelliteGuys Pro
Feb 22, 2014
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Have tried By passing the DENON ? connecting from the Genie to the TV? Have you tried any other hdmi ports on the tv as well?
 
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claw

SatelliteGuys Family
Jan 22, 2004
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Turn off i/p Scaler in your X4200W Video settings if it is enabled. The AVR is not able to successfully upscale the new signal format that Directv is sending for the HD channels.

I had the same pink video until I turned off up scaling.
 
raoul5788

raoul5788

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:welcome to Satelliteguys livevil!
I see you are palindromic!
 
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livevil

Thread Starter
New Member
Dec 25, 2017
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Turn off i/p Scaler in your X4200W Video settings if it is enabled. The AVR is not able to successfully upscale the new signal format that Directv is sending for the HD channels.

I had the same pink video until I turned off up scaling.
Got it. Thank you.
 
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