Platinum Included With Dish America? (1 Viewer)

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sms1976

SatelliteGuys Family
Mar 8, 2007
68
2
I was just coming to the end of my 12 month trial period, so I called and downgraded my programming to Dish America, as it contains everything we watch. As I was talking to the CSR, she said that would remove my HD For Life, but I would get Platinum for free. Is that right? I don't see anywhere that says Platinum is free with Dish America ($29.99 plan).

I had her note that on my account since I don't think that's right. Anyone heard of this? I don't really need those channels, but I would take them...
 
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sms1976

SatelliteGuys Family
Mar 8, 2007
68
2
Oh well. I am taking off DHPP, 1 cent Cinemax, AT120, and HD Platinum so we'll see if we feel starved.

Is it impossible to stay with HD Free for Life if I switch to Dish America (ie, add Platinum)?
 

Mojo Jojo

SatelliteGuys Pro
Apr 19, 2009
2,191
144
US
Too bad the HD packages do not seem to have an incentive like HD For Life.
However, you should get Palladia (369) and HD Theater (364) in the Dish America package even though they were moved to HD Platinum. So, I suppose that is one plus.

Dish America actually does not seem horrible with locals, A & E, Cartoon Network, CNBC, CNN, Comedy Central, Discovery, ESPN, ESPN 2, Food Network, HD Theater, HDnet, HGTV, History, Lifetime, Syfy, Spike TV, TBS, TLC, TNT, Travel Channel, USA Network, The Weather Channel, and CMT all in HD from what I understand.

You could even add other options if you like movies. There is Encore Movies a la carte for $5.00. From what I understand, it would include Encore West (341), Encore Westerns (342), Encore Action (343), Encore Mystery (344), Encore Drama (345), and Encore Love (346). It odes not seem like a bad deal for $6. EPIX 3 alone is $7; I do not think that is the best deal. I mean $7 seems like a lot for one channel. Maybe it would be better if it had all the EPIX channels. However, for $10, you can still add HD Platinum and get MAV TV (361), Universal HD (366), CI HD (368), Centric (371), Logo (373), Fashion TV HD (374), Shorts HD (375), HDNet Movies (383), WFN HD (394), IndiePlex (293), RetroPlex (295), EPIX 1 HD (295), EPIX 2 HD (296), and MGM HD (298). Of course, you already get Palladia (369) and HD Theater (364) as mentioned before. Personally, I like HDNet Movies a lot. EPIX 1 and 2 are pretty good. I catch a good movie from time to time on IndiePlex and RetroPlex. MGM HD has a good movie from time to time but may have a short commercial break between movies (not really horrible but a commercial break...).

$29.99 Dish America alone (not sure if you have any extra receivers)
$29.99 + $ 5.00 = $34.99 for Dish America and Encore Movies
$29.99 + $10.00 = $39.99 for Dish America and HD Platinum
$29.99 + $10.00 + $5.00= $44.99 for Dish America, Encore Movies, and HD Platinum
 
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bgee

SatelliteGuys Guru
May 19, 2009
141
21
Albany NY
That is not my understanding.
I guess I was wrong. I was stupid enough to actually believe what two Dish CSR's told me. Their business practices (or lack thereof) push the boundaries of legality - i.e., customers make changes based on CSR lies that financially benefit Dish.
 

Bonneville44

SatelliteGuys Guru
May 14, 2010
124
0
Colorado
and when they lie its tough luck to us if we believe them (like when I ask what is in dish america silver and they give me the list of the top 200 hd channels and I KNOW that isn't right)
 

Mojo Jojo

SatelliteGuys Pro
Apr 19, 2009
2,191
144
US
http://www.satelliteguys.us/attachment.php?attachmentid=52168&d=1276523037

Make sure to check this out if you did not already.
Please note that some channels like ABC Family, Disney (E), ESPNews, and Disney XD are no longer available in HD due to the dispute. The document was created before the dispute. I also think that some have said the Msnbc is not included in any HD package, and that it was an error on the document.
 

bgee

SatelliteGuys Guru
May 19, 2009
141
21
Albany NY
Thanks MJ. That document proves that info was readily available. Dish is culpable for extorting money from customers. Here's my transcript from May 31 2010:

me: Can you confirm info I have about June 3? Palladia and HD Theater will be dropped from Dish America gold?
CSR: One moment.
CSR: HD Theater and Palladia will now be part of HD Platinum.
me: Understood. They will not be in Dish America Gold any longer?
CSR: Yes.
me: I also understand that if I get AT250 + HD + Platinum before June 3, I will get automatically converted to HD Free for Life after June 3. Is that also correct?
me: Will my current dish antenna setup allow for AT250 + HD + Platinum?
CSR: Yes, you will automatically get the HD Gold pack free for life however, the HD Platinum pack costs $10.00 a month.
me: Understood. Just to confirm before we go ahead with the order - if I don't make this change, I will LOSE Palladia and HD Theater on June 3?
CSR: That's right.
 

sms1976

SatelliteGuys Family
Mar 8, 2007
68
2
Well, I made the change to Dish America, and I do indeed have Palladia and HD Theater (for now).

However, I don't have the other Platinum channels, which the CSR said I would have. I had her note that on my account--that she had promised I would be receiving Platinum as part of the Dish America Package. I don't think that's going to do me any good, though.

Thanks for the help guys. I really just wanted the cheapest package available that would get me ESPN, ESPN2, Discovery, HGTV, Food Network, and my local channels. Now if someone would just offer those...
 

ncted

SatelliteGuys Master
Pub Member / Supporter
Jul 4, 2004
5,240
3,531
Durham, NC
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