Played a fun game of CSR roulette yesterday (1 Viewer)

Register Today to see less ads! It's Free!

jwfgeol

SatelliteGuys Pro
Aug 16, 2007
1,162
0
Knoxville, TN
So, I currently have dishHD Absolute and wanted to add Starz before 8/1 with the rumors going around about the grandfathered status. If I could have, I would have added it from my online account, but for some reason any online changes are disabled. So here's how it went.


  1. 1st online chat - CSR added Starz to account, said give it 10-15 minutes, gave the spiel about new monthly rate, first bill will be higher, blah, blah, blah. Well, got home and the Starz channels were not available.
  2. 2nd online chat - CSR said Starz was never added to my account, but would add it if I would like. I say ok, get the same spiel, wait about 30 minutes......no Starz.
  3. 3rd online chat - CSR said Starz was never added and couldn't be added because I didn't have a wing Dish. Huh, Starz channels are only on 61.5? Would the channels even show up in the EPG if I wasn't getting them from the satellite? Anyway, I decided not to argue and continue my game of roulette.
  4. Finally decided to call - CSR said Starz was never added, but would add it if I liked. She also informed me that I can change programming online at "triple w dot dish network dot com". Besides the fact that I can't add programming online, who says "triple w"? So, while I'm on the call....tada....Starz shows up in my guide. I wish I could have talked to the 3rd CSR I talked to online and told her that I am defying the laws of nature by picking up Starz without a wing dish.
Well, at least I have Starz now :D
 
Register Today to see less ads! It's Free!

ashutto20

SatelliteGuys Pro
Pub Member / Supporter
Feb 6, 2008
1,235
49
United States
Not sure if you are under contract..

I did the same (csr roulette) when trying to get starz and hbo free for 3 months and starting tomorrow, Aug. 1 I will be able to do both. All you have to do is sign a new 2 year contract. Not sure if that is worth it to you or not, just thought I would throw that out there.
 
Register Today to see less ads! It's Free!

ncted

SatelliteGuys Master
Pub Member / Supporter
Jul 4, 2004
5,262
3,558
Durham, NC
I hear someone say that once in a great while, but I'm with you - I think it just sounds odd.

Working in the Internets [sic] business, I can tell you a lot of people say it. It cuts out 4 syllables after all. More annoying to me are the people who say "dub, dub, dub."

Ted
 
Register Today to see less ads! It's Free!

Users who are viewing this thread

Users Who Are Viewing This Thread (Total: 0, Members: 0, Guests: 0)

Latest posts

Top