So, I currently have dishHD Absolute and wanted to add Starz before 8/1 with the rumors going around about the grandfathered status. If I could have, I would have added it from my online account, but for some reason any online changes are disabled. So here's how it went.
- 1st online chat - CSR added Starz to account, said give it 10-15 minutes, gave the spiel about new monthly rate, first bill will be higher, blah, blah, blah. Well, got home and the Starz channels were not available.
- 2nd online chat - CSR said Starz was never added to my account, but would add it if I would like. I say ok, get the same spiel, wait about 30 minutes......no Starz.
- 3rd online chat - CSR said Starz was never added and couldn't be added because I didn't have a wing Dish. Huh, Starz channels are only on 61.5? Would the channels even show up in the EPG if I wasn't getting them from the satellite? Anyway, I decided not to argue and continue my game of roulette.
- Finally decided to call - CSR said Starz was never added, but would add it if I liked. She also informed me that I can change programming online at "triple w dot dish network dot com". Besides the fact that I can't add programming online, who says "triple w"? So, while I'm on the call....tada....Starz shows up in my guide. I wish I could have talked to the 3rd CSR I talked to online and told her that I am defying the laws of nature by picking up Starz without a wing dish.