Please Help!

S

sky09

Thread Starter
New Member
Sep 2, 2006
1
0
I recently got Time Warner Digital Cable and all the channels I subscribed to were showing fine. Then all of a sudden some of the channels cut off and now it has the logo of the channel, and a message saying "To subscribe to this service, please call your cable operator." Then a number shows that says (718) 358-0900. Does anyone know how to get rid of this and show the regular channel that is displayed?
 
K

korsjs

Welcome To SatelliteGuys
Supporting Founder
Jan 25, 2004
7,583
0
Land O Lakes, FL
unplug your box from the wall to reboot it. if that does not work, call them and tell them to rehit your box.

welcome to the site.
 
C

carlregular

Member
Aug 1, 2006
13
0
sounds like they installed a trap outside on a line by mistake or someone is messing with the outside coaxial maybe?
 
Hall

Hall

SatelliteGuys Master
Feb 14, 2004
18,409
3,194
Germantown OH
carlregular said:
sounds like they installed a trap outside on a line by mistake or someone is messing with the outside coaxial maybe?
No, this is an authorization message/error/issue. Nothing that a 5-minute phone call to TW wouldn't have solved, sadly....
 

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