I am not in Cancun - try reading. The tech was a nasty little man who wouldn't say anything other than that he couldn't perform the HD upgrade. D* CSR and Level III are the ones who insisted on the $100. I had spent well over $5K with D* in the time I had been with them and was about to commit to *AT LEAST* another $2400. My complaint is with D* (the tech only for his attitude and for not telling me *anything* about *any* of the reasons behind his decision to walk away).
Stick your attitude in your ear and pop for a reading comprehension test. And don't bother to reply - I don't need your $#!t!!
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You should be clear then. Apparently you can't get past the part where you think the pole mount and additional labor should be free based on your assertiojn that it should be free because you are going to spend X number of dollars for programming. Again I will ask you what your monthly fee has to do with compenasting the person doing the work?
I will give you or anyone else like you as much grief on this matter as I choose.
When I see assumptions such as yours I will not hestitate to fire right back at you.
Question: What do you think an electrician or structured wiring company or a plumber or any other tradesman wouild say if you demanded a free addtional service form them?
The problem with people like you is because it's TV it should be free. Got news for ya buckaroo, we have families to feed and bill sot pay just lioke anyone else. We are not your hired help. Got it? Good. Discussion terminated.