PPV EXPIRY DATES DIRT?

[panache70]

I noticed that the expiry dates on my free PPV certificates have all dissappeared when I check online.
Does this mean that they are good forever now?
How will we know the true expiry date?
I remember most had a 90 day life, but some had 60 days... hard to tell now.

DIRT?

 

[richeydog]

I noticed this as well. I received a free ppv certificate on 8-7-12 and it originally had an expiration date on 10-6-2012. As of today, it no longer shows an expiration date.

 

[panache70]

Hmmm, wonder what happened to DIRT??

 

[Scott Greczkowski]

DIRT don't answer what DIRT don't know.

Normally they find out about changes on the DISH website after we here at SatelliteGuys tell them about them.

 

[ZachS@DISH]

I have escalated this issue and will reply once I have an answer.

 

[KAB]

A glitch/error on the site would be my guess.

 

[Scott Greczkowski]

I just logged into my account and saw my (now expired) certificates there.

 

[thechaz05]

Just checked my acct and the 2 that I let expire (forgot had them :-( ) are there with no expiration date, but they still say expired in the status. The 1 I have that is active still also shows no expiration. I wish I had my other 2 back, I think it's stupid to have them expire anyway.

Sent from my phone using SatelliteGuys sweet app

 

[Skee7ix]

Yeah, I also have 4 expired, because when they gave them to me I was really busy and there were no movies that I liked.

 

[old corps]

I have one that shows as active but it no longer shows an expiration date. I THINK it originally was 10/9 but being senile I no longer remember,lol. Sure would like to know, I'd hate to lose it but there really isn't thing on right now that I'm all that pumped up to see.

Ed

 

[old corps]

I have escalated this issue and will reply once I have an answer.

Appreciate you trying to find out whatt the deal is.

Ed

 

[MattG@DISH]

Has anyone tried using any of the certificates? Ones that were previously expired

 

[AZ.]

Has anyone tried using any of the certificates? Ones that were previously expired

Even when they wernt expired...I was told by dish try a different browser bacous IE9 might not work through the site....Realy???? Why should they expire???? Just Dish being Dish I guess?????

 

[KAB]

Has anyone tried using any of the certificates? Ones that were previously expired

Yep, just tried. Gray'd out for the certificate since I have no current ones. Could not try to uses an expired one. Again, I think this is a site mistake and should not be assumed there is no more time limit.

 

[MattG@DISH]

Even when they wernt expired...I was told by dish try a different browser bacous IE9 might not work through the site....Realy???? Why should they expire???? Just Dish being Dish I guess?????

Correct, you would need to try another browser. There was an issue with mydish.com not allowing the use of them, but I do believe that this has been resolved. If that didn't work you can also call in and order via phone.

 

[MattG@DISH]

Yep, just tried. Gray'd out for the certificate since I have no current ones. Could not try to uses an expired one.

Thanks KAB! I suspect a system glitch in that case. I'll talk with Zach tomorrow to see if we have any info. Thanks again.

 

[AZ.]

Correct, you would need to try another browser. There was an issue with mydish.com not allowing the use of them, but I do believe that this has been resolved. If that didn't work you can also call in and order via phone.

LOL thanks to bad CSR dont offer the same info..............just sol....(eye roll)

 

[ZachS@DISH]

I need a couple of examples of accounts that are having this problem. If you are having this problem can you please send me a PM with your account number?

 

[old corps]

I need a couple of examples of accounts that are having this problem. If you are having this problem can you please send me a PM with your account number?

PM sent. Thanks Zach!

Ed

 

[MattG@DISH]

PM sent. Thanks Zach!

Ed

Also received Much appreciated!