Previous Dish customer question

[mdanderson]

I have Voom right now but I was with Dish Network previously. I want to come back to Dish but Dish Network said I would have to do a 2 year agreement with them in order to get free installation. If don't want to do the 2yr agreement then I have to pay a reactivation fee plus reinstall my old dish myself. Dish says they charge at least $99.00 to reinstall. I don't think I could reinstall the thing myself so maybe I could hire a local installer to do it. Any suggestion? Thanks for your help.

 

[Jared Twomey]

Most retailers are going to charge about that also to reinstall your dish, ecspecially if there is any rewiring or anything that will need to be done...
I'd say, call a local retailer and see if they can qualify you for a DHA 12 month promotion... it's still a commitment, but at least not 2 years...
that way you can get all new equipment, a new dish, and all installed for free.

 

[jeslevine]

you don't want a commitment go with comcast, or wait until you get to see if anyone will take over the voom programming

 

[ksload]

Dish also told me the same thing....so I signed up with Cox Cable. I'm not going to sign a long term programming comittment with either Dish or Direct....they both have serious issues that would make me fear for my satisfaction for that length of time.

I have Voom right now but I was with Dish Network previously. I want to come back to Dish but Dish Network said I would have to do a 2 year agreement with them in order to get free installation. If don't want to do the 2yr agreement then I have to pay a reactivation fee plus reinstall my old dish myself. Dish says they charge at least $99.00 to reinstall. I don't think I could reinstall the thing myself so maybe I could hire a local installer to do it. Any suggestion? Thanks for your help.

 

[warper]

I put my accout on hold less than a month ago. I decided to give voom a try. I have to say that the quality was better than dish. I now have to make a choice here. Do I just drop dish completely and go to ota only. Dish is pulling a bunch of garbage on people and I consider them to be the worst customer service company of all. That is just my 2 cents

PS, I wouldn't even consider D either

 

[mdanderson]

Thanks for the help and various input. After looking at my old Dish satellite and reading the installation manual, I think I will try and reinstall it myself. It is worth a shot anyway and I may be able to do it. So far I have found someone who will install it for $80.00 but I may still look around if I can't get it installed myself. Thanks again.

 

[tawhite]

You need to call and ask for the customer retention dept. You will get a CS supervisor who can make better deals then the low level CSRs can. I was with Dish, put my sub on "pause" when I switched to Voom in February. I called them the other ans spoke with the retention dept.and told them I wanted to come back due to the demise of Voom but wasn't going to pay and if I HD pack for 1/2 off for 12 months.

Give it a try if you want, worked for me.

 

[Fredinva]

You still have your old Dish satellite??
Then it woiuld be a breeze. The skew and elevation are already set!! All you need is a plumb post/pedestal. Half-tighten down the two 7/16 inch nuts and just swing it back and forth (azimuth) until you find the best signal.

fred

 

[mdanderson]

Thanks Fred for the advice. You are right. I looked at the old Dish and and the skew and elevation are already set. I would just need to take down my Voom dish and put the old one back up. I just hope I can find the signal. The Dish menu said the azimuth is 204. Thanks again.

Matt

 

[SimpleSimon]

Assuming it's a Dish 500, just make sure you get 119 on the 119 "eye".

Cover the 110 eye with tinfoil to be sure.

 

[mdanderson]

Assuming it's a Dish 500, just make sure you get 119 on the 119 "eye".

Cover the 110 eye with tinfoil to be sure.

Thanks SimpleSimon for the advice. I will feel a since of accomplishment if I can install it myself.