I've actually had trouble getting into my account through the Dish Network online system today. I just had a CSR tell me (which made me very angry) that I would be charged $5 for downgrading when all I did was "move back" to Atlanta from Los Angeles. I don't exactly think switching those locals for another set is "downgrading" but anyhow...
At several points through today, I have tried to logon unsuccessfully. It makes me wonder if so many people are logging on because of the distant network issue that it is affecting the site?