Problems after Dish upgraded Local to HD

[FirstStrike]

In early April Dish upgraded our Local (Columbus, OH) channels to HD. Since then we haven't been able to get the standard or HD channel. I get a really nice blue screen that says there is no need to contact Dish Network. They know about the issue and are working on it.

After spending several hours on the phones with the support folks in the Philippines I'm no closer to getting the problem resolved than I was before.

Thought someone on here might have some additional info.

Thanks
BC

 

[papalittle]

Do you have the right dish pointing at the satellite that carries your local HD channels? If yes then you need a re-alignment done.

 

[FirstStrike]

I've only got 1 dish for Standard, HD, & Local channels.

 

[TheKrell]

Do you have a dish on 129? Edit: most likely a 1000.2...

 

[FirstStrike]

Yes - Signal strength on 129 looks good. Like I said all was working well prior to Dish releasing the locals in HD. Now I can't get the HD or the old Standard channel.