I have a channel master 1.2 system for internet use. I am in Afghanistan and i tried other means of tech support but i dont think they knew what they where doing. I can lock onto the satellite with out a proble, there are 3 i have to choose from. the W3 W1 and NSS6 for here. The problem comes when trying to lower the BER rate. I cannot get it lower than .001. the company needs atleast .0004 to be able to lock on me and activate my system. I have done everything I can think of. Polarization andle azmuth. I think there is some kind of problem with the equipment but the company refyses to agree with me on it. any help or fresh i deas would be appreciated.