Promotional offers ending next month

dcroybal

Thread Starter
Member
Oct 28, 2008
14
0
Safford, AZ
Just got an email saying that my dish offers will be ending next month, I'm going into my third month of dish and I was just thinking of ending the offers at the two month period and saving me the trouble of having to pay extra for all the services I've been getting for free after signing up. I know I will be credited the following month but I just don't want to have to go through all the hassle. Please advise.
 

TheKrell

A mighty and noble race originating on Altair IV.
Pub Member / Supporter
Jan 4, 2007
28,242
22,133
Fairfax, VA
I'm not a new customer, so maybe it works differently for you. But for existing customer promos, you can log into MyDish.com and set the promos to roll off your account, rather than continuing and charging you. Have you logged in there yet?
 

dcroybal

Thread Starter
Member
Oct 28, 2008
14
0
Safford, AZ
I have, but being a newbie I wasn't sure if I was to go into my programming and editing there, or my dish offers and editing there.
 

TheKrell

A mighty and noble race originating on Altair IV.
Pub Member / Supporter
Jan 4, 2007
28,242
22,133
Fairfax, VA
Go into offers and see if it lets you end them rather than continuing for whatever fee it will be.
 

dcroybal

Thread Starter
Member
Oct 28, 2008
14
0
Safford, AZ
If I read it correctly it will only let me continue the services or ending it after my promo period ends which is 9/22/2013
 

dcroybal

Thread Starter
Member
Oct 28, 2008
14
0
Safford, AZ
Except they're going to charge me for those services this coming month. And I'd rather not pay the extra $60 for programming I don't really watch that often.
'
 

dwarren2

SatelliteGuys Pro
Pub Member / Supporter
Oct 30, 2003
4,076
287
Rochester, NY Region
What are you paying $60/mo as a promo package? But in that case, just call Dish and ask to have them stopped now. Or contact a member of DIRT (Dish Internet Response Team) employees of Dish who monitor here. To find out who is online, go to the very top of the forum. Near the bottom is a list of who is online. Their names are in red.
 

Slamminc11

Pub Member / Supporter
Jan 28, 2005
4,174
237
so set a reminder on your phone/tablet/or whatever to remind you on the 22nd to log into your account and cancel
 

Rey

@ your service
Supporting Founder
Feb 8, 2008
26,879
551
Florida
I'm not sure I understand the problem. Seems easy enough with the system that dish has in place where it will automatically remove whatever programming you choose after the promotional period.

dish.jpg
 

JayStil

SatelliteGuys Pro
Feb 1, 2007
596
24
I think what he's saying is his promotion offer is different than his billing date. So he fears being billed and then receiving credit on his next bill.

I don't believe I've ever been charged and then credited for a promo that's set to "not continue" in my offers.
 

rajmarie

SatelliteGuys Pro
Jun 3, 2009
786
15
Puerto Rico
I think what he's saying is his promotion offer is different than his billing date. So he fears being billed and then receiving credit on his next bill.

I don't believe I've ever been charged and then credited for a promo that's set to "not continue" in my offers.
Exactly. My 1/2 off premiums promo I set to do not continue at mydish & they disappear from my sub when the date is up & I am not billed by dish also.

Also op can contact DIRt or do online CSR chat & remove it that way also.

Plus if he like to keep any particular premium be sure to ask if they can offer 1/2 off for 6 months.
 

Users Who Are Viewing This Thread (Total: 0, Members: 0, Guests: 0)

Latest posts

Top