Thanks in advance to anyone that can help. I own a 508 and lease a 622 (a recent upgrade from a 522).
Prior to the upgrade config consist of a DP44, Superdish105 and the above mentioned recievers.
A few months back I started to have problems with my 508 loosing the signal with error 002 on several of the channels on sat 119. I typically watch FOX News as I work from my home office and that was the first channel that would reflect the error and upon flipping around on other channels I observed that quite a few other channels (all on 119) would also be loss of signal. I have performed checkswitch with no problems, along with unhooking all the cables, hard resets, to no avail. Dish network has come out and seen the issue and immediatly blamed the cabling so he ran a new line directly from the switch and the problem remained. I forgot to add I have not been able to duplicate this issue on the 622 as it works perfect.
The next step as I recall was the tech then swapped the DPP44 switch, still not working. He then at that point indicated that the problem must be with the 508 and then gave me instructions to get a replacment from Dish using my service contract I pay extra for.
Well I got the new one yesterday, hooked it up and it went out and downloaded the critical updates, and all the other steps then it prompted me to call to activate and wala, new dish 508 activated and same problem with 002 errors on Sat 119. Once again checkswitch was fine and the 622 upstairs continues to work fine, no errors ever.
I am keeping my original 508 over the refrubed replacement as my new when purchased model has the better Seagate HD and I am only owner and it has always been treated right(ventilation, not a smoker, not moved when running).
I also think it is worth mentioning that the channels come back usually in the evening into the night but just last night the problem remained until after 10:00 that I can recall.
Any suggestions? I am now dealing with this issue for over 90 days...
Prior to the upgrade config consist of a DP44, Superdish105 and the above mentioned recievers.
A few months back I started to have problems with my 508 loosing the signal with error 002 on several of the channels on sat 119. I typically watch FOX News as I work from my home office and that was the first channel that would reflect the error and upon flipping around on other channels I observed that quite a few other channels (all on 119) would also be loss of signal. I have performed checkswitch with no problems, along with unhooking all the cables, hard resets, to no avail. Dish network has come out and seen the issue and immediatly blamed the cabling so he ran a new line directly from the switch and the problem remained. I forgot to add I have not been able to duplicate this issue on the 622 as it works perfect.
The next step as I recall was the tech then swapped the DPP44 switch, still not working. He then at that point indicated that the problem must be with the 508 and then gave me instructions to get a replacment from Dish using my service contract I pay extra for.
Well I got the new one yesterday, hooked it up and it went out and downloaded the critical updates, and all the other steps then it prompted me to call to activate and wala, new dish 508 activated and same problem with 002 errors on Sat 119. Once again checkswitch was fine and the 622 upstairs continues to work fine, no errors ever.
I am keeping my original 508 over the refrubed replacement as my new when purchased model has the better Seagate HD and I am only owner and it has always been treated right(ventilation, not a smoker, not moved when running).
I also think it is worth mentioning that the channels come back usually in the evening into the night but just last night the problem remained until after 10:00 that I can recall.
Any suggestions? I am now dealing with this issue for over 90 days...
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