If you haven't been messing with the account a bunch through the years (like swapping receivers several times just because there is a new model) then I would think the executive team or enough pushing through the CSRs would get the anniversary date waived.
Nothing is going to change the monthly fees, but you need to make sure you choose the best options for billing.
Are you wanting to to have the 222 AND a 722 or just replace the 222 with a 722? If replacing, then the $17 shouldn't apply.
If adding a 722, then the 722 fee should be waived and the 222 will be $14/m as your second receiver. The CSR should have told you this.
Are you sure you need a 722 two-room soulution as the second receiver? If all you need is dual tuner/single room DVR then a 612 is only $10/m.
The only way to avoid the DVR fee is to use a 211 and add an external hard drive. That is a single room/single tuner solution and you have to factor in the $40 activation fee and cost of the HD.
Personally if I was upgrading, and assuming you are going with a DVR, I would upgrade to two 722s or a 722 + 612.
Replace 222 w/ 722: DVR Fee $6/m.
722 + 222: 1st 722 - fee waived, 222 - $14/m, DVR Fee $6/m, Total: $20/m additional.
Two 722s: 1st 722 - fee waived, 2nd 722 - $17/m, DVR Fee $6/m, Total: $23/m additional.
722 + 612: 1st 722 - fee waived, 612 - $10/m, DVR Fee $6/m. Total: $16/m additional.
222 + 211 w/EHD: - 222 - fee waived, 211 - $7/m. Total: $7 month additional + one time $40 EHD activation + cost of HD($50-$100).
). As mentioned, Dish'n it up (equipment upgrades) can only be done once a year. If you want to PM your account number, I'll see if there's anything we can do for you.
