Question....

Discussion in 'DISH Network Support Forum' started by SPower, Sep 2, 2019.

  1. SPower

    SPower Topic Starter SatelliteGuys Family

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    Why is it I can hear my (king vq4550) dish move when receiver/tv are turned off?? Is this normal?

    TIA!
     
  2. TheKrell

    TheKrell A mighty and noble race originating on Altair IV. Pub Member / Supporter

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    Certain housekeeping functions happen in the background, even when the receiver is in standby. Downloading the 9-day guide comes to mind.
     
  3. SPower

    SPower Topic Starter SatelliteGuys Family

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    Hmm don't know about that, wally receiver resets every night, so I have to download the guide every day
     
  4. DISH Support

    DISH Support OFFICIAL DISH SUPPORT Staff Member DISH DIRT TEAM!

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    Hey there, SPower. What comes to mind, if it's not the guide updating, is that it's checking your software to make sure it's up-to-date. While the nightly update does this as well, our receivers are programmed to check the software when in standby too. Are you noticing this happening several times a day? Do you know if the Wally is plugged into a power saver surge protector? - Caleb S
     
  5. Claude Greiner

    Claude Greiner SatelliteGuys Master Supporting Founder

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    Wheh difference would a surge protector make?

    FYI, any receiver is technically β€œon” even when the power is off.

    They are always getting software, guide and smart card updates
     

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