I have DirecTV international package with 2 dish(Round Dish with 3 LNB and Worlddirect oval with 1 LNB); Zinwell 6x8 multiswithc; one standard receiver(D10) and one DVR(R15) receiver. All setup was working fine.
I had to move temporarily(for project work) to another location. So I took the DirecTV DVR receiver with me and try to hook up to DirecTV worlddirect dish(2 LNB- 101W and 95W) and Zinwell multiswitch. While I was able to aim the dish, the receiver is getting stuck at "Receiving satellite info...".
I have tried following:
(1) Bypassed multi-switch - same result
(2) Reset - same result
(3) Did satellite setup with new zipcode - same result. Did satellite setup with old zipcode - same result.
Have checked the following:
(1) Tried the software upgrade using 02468, won't do any changes. The software version is 0x1236 as of Jan, 2008
(2) Performed System Test - and checked out fine
Signals on transponders for 101 look like this:
1-8: 0 0 0 0 0 0 0 0
9-16: 0 0 0 0 0 0 0 0
17-24: 0 0 0 0 0 92 96 93
25-32: 0 93 94 93 92 92 96 95
While checking signal strength, I see that on most of the transponders#1-23 tuner1=0 and tuner2>80(still on satellite transponder list I see 0). On transponder 24-32 tuner1 and tuner2 both are >90.
Called DirecTV - they can only help with main install location and can't do anything about this. Appreciate if someone can guide me through this:
(1) Do I have to have original zipcode in the satellite setup or use the new zipcode? I read that I may loose locals which is fine to me. Is this only for
dish pointing assistance?
(2) During satellite setup - what dish type do I select? I selected "OVal with 2 LNB" and then in next screen selected "95 - installed". I really have only 2
LNBs 101 and 95 - will this be a problem?
Have spent a full day troubleshooting and any help will be appreciated.
Thanks in advance.
I had to move temporarily(for project work) to another location. So I took the DirecTV DVR receiver with me and try to hook up to DirecTV worlddirect dish(2 LNB- 101W and 95W) and Zinwell multiswitch. While I was able to aim the dish, the receiver is getting stuck at "Receiving satellite info...".
I have tried following:
(1) Bypassed multi-switch - same result
(2) Reset - same result
(3) Did satellite setup with new zipcode - same result. Did satellite setup with old zipcode - same result.
Have checked the following:
(1) Tried the software upgrade using 02468, won't do any changes. The software version is 0x1236 as of Jan, 2008
(2) Performed System Test - and checked out fine
Signals on transponders for 101 look like this:
1-8: 0 0 0 0 0 0 0 0
9-16: 0 0 0 0 0 0 0 0
17-24: 0 0 0 0 0 92 96 93
25-32: 0 93 94 93 92 92 96 95
While checking signal strength, I see that on most of the transponders#1-23 tuner1=0 and tuner2>80(still on satellite transponder list I see 0). On transponder 24-32 tuner1 and tuner2 both are >90.
Called DirecTV - they can only help with main install location and can't do anything about this. Appreciate if someone can guide me through this:
(1) Do I have to have original zipcode in the satellite setup or use the new zipcode? I read that I may loose locals which is fine to me. Is this only for
dish pointing assistance?
(2) During satellite setup - what dish type do I select? I selected "OVal with 2 LNB" and then in next screen selected "95 - installed". I really have only 2
LNBs 101 and 95 - will this be a problem?
Have spent a full day troubleshooting and any help will be appreciated.
Thanks in advance.