Does anyone else have this problem?
I have two 625 boxes, which each have two TV's connected (in four different rooms). My mother-in-law moved in with us in June and she hardly uses hers because she has just been watching the big one in the living room with us. I record and watch a lot, and so now that the new primetime season is back, I am recording more.
Let me add that when I first got the receivers and had them hooked up, hers was not hooked up yet, since she and her TV were not here yet, so we added her in later. The installer guy had to put in more cable etc. to get it to work. It seemed to all work fine when he was here, but he did warn that since she is on the opposite end of the house away from the Dish, and her TV is facing the opposite way, that she may have trouble using her remote. I did not think much about it at the time because it seemed to work fine when I tested it.
Tonight I went in there to make sure it was working, and it would not work at all. The remote works, the red light comes on, but it cannot do anything...unless I go out in the hallway and point it away from her TV (toward the dish).
Now, her bedroom is only about 13 feet from the living room and it's not a big room. Should it really be doing this? She has a fridge in her room, could that be getting in the way? Do you think moving her TV to the other end of the room might help (so that her remote is pointing in the right way, at least)? Is this normal?? Do you think getting a different or newer remote might help? It's a real pain that she can't change channels a normal way.
Thanks for any help!!
Suzanne Lanoue
http://tvmegasite.net
http://suzann.com
suzanne@tvmegasite.net
I have two 625 boxes, which each have two TV's connected (in four different rooms). My mother-in-law moved in with us in June and she hardly uses hers because she has just been watching the big one in the living room with us. I record and watch a lot, and so now that the new primetime season is back, I am recording more.
Let me add that when I first got the receivers and had them hooked up, hers was not hooked up yet, since she and her TV were not here yet, so we added her in later. The installer guy had to put in more cable etc. to get it to work. It seemed to all work fine when he was here, but he did warn that since she is on the opposite end of the house away from the Dish, and her TV is facing the opposite way, that she may have trouble using her remote. I did not think much about it at the time because it seemed to work fine when I tested it.
Tonight I went in there to make sure it was working, and it would not work at all. The remote works, the red light comes on, but it cannot do anything...unless I go out in the hallway and point it away from her TV (toward the dish).
Now, her bedroom is only about 13 feet from the living room and it's not a big room. Should it really be doing this? She has a fridge in her room, could that be getting in the way? Do you think moving her TV to the other end of the room might help (so that her remote is pointing in the right way, at least)? Is this normal?? Do you think getting a different or newer remote might help? It's a real pain that she can't change channels a normal way.
Thanks for any help!!
Suzanne Lanoue
http://tvmegasite.net
http://suzann.com
suzanne@tvmegasite.net