The hard drive in my original Hopper 3 failed. Dish sent a replacement and I installed last Wednesday. Sunday night I was watching a DVR program and the screen went black but still had audio. The only way I could get a picture back was to reset it. Yesterday, I noticed all of the timers had disappeared, info for a show was showing the channel logo and not the icon for the show, if I tried to manually record a show it would fail and if I went to the DVR and the event had more than one show the folder was empty. I again did a reset on the hopper, unplugged the hopper, reset to factory settings and tried to restore the timers from the remote. Nothing has worked. I've started backing up this morning to external hard drive but I got a message there is an error with a recording and it will be skipped. The time estimate is over twice as long as last week. Any ideas or do I need to get another replacement?