Replacement Remote (1 Viewer)

KAB

SatelliteGuys Master
Pub Member / Supporter
Lifetime Supporter
Sep 20, 2005
20,549
3,876
Indy
What receiver? Not sure which one that is (usually labeled 21.0, 41.0, etc) but just call Dish and they will probably send you a new one. If not, eBay.
 

TommyF@DISH Network

SatelliteGuys Pro
Dec 21, 2010
324
21
Littleton, CO
As KAB said, we should be able to get a replacement sent out. If you need to purchase one, I would also recommend the store page on our website if eBay or another retail site doesn't work out. Just send me or one of my co-workers a PM with the account info and we'll get that taken care of.
 
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dbshelton

Thread Starter
SatelliteGuys Family
May 4, 2008
36
6
Kountze,Texas
I went ahead and ordered one from the Dish website. I don't figure anyone from Dish is giving anything away so $20 isn't too bad for a replacement.
 

KAB

SatelliteGuys Master
Pub Member / Supporter
Lifetime Supporter
Sep 20, 2005
20,549
3,876
Indy
I went ahead and ordered one from the Dish website. I don't figure anyone from Dish is giving anything away so $20 isn't too bad for a replacement.
So you blew off a GOOD chance for a free replacement? Scratching my head.:confused:
 
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Bobby

Publican
Supporting Founder
Lifetime Supporter
Sep 7, 2003
61,550
14,419
Rohnert Park, CA
As KAB said, we should be able to get a replacement sent out. If you need to purchase one, I would also recommend the store page on our website if eBay or another retail site doesn't work out. Just send me or one of my co-workers a PM with the account info and we'll get that taken care of.

No one mentioned the word "free", only that they would help me get one.

If you looked at the wording correctly, it's there. We know from the vast history here that they would have sent you one for free. All you had to do is contact a DIRT member. So, you got what you needed anyway, just $20 lighter... ;)
 
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cruiser83

SatelliteGuys Guru
Feb 21, 2008
129
39
Dish has never charged me for a replacement remote when I have contacted them directly. Also, you can carefully take the problem remote apart and clean all the contact surfaces and the number pads. I use rubbing alcohol. Make sure it's good and dry and then put it back together. I have brought many a remote back to life with this method, they can get down right funky over time and just need a good cleaning.
 

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