Retention Dept Cancellation Question (Is This Typical?)

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^^^ Because I knew I was dealing with a terrible rep and I was caught in the moment and was shocked/disappointed in his handling of this situation. Besides I knew that in a couple of days I would be receiving a phone call from DTV trying to persuade me to "change my mind."


Well , what I would have done if I knew I had a "badarse rep , hang up and call again.
 
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