Scott,first of all, thanks for all the info in this website.It's been very helpful.Have you talked to your Dish contact about the bad video quality of SD out of the 811?My previous receiver (a 2800) had better detail and luminance.Also when watching through s video,I see a small vertical shift every 20 seconds or so.Do you think that a software upgrade can solve these problems or is it the hardware? Thanks again, Pete