- Apr 20, 2006
anybody have D* service through Bellsouth? if so how's the billing AND other services
That really doesn't sound unreasonable.meldar_b said:I'm sorry What I meant to ask about bellsouth service does anybody have any problems with the billing and services from bellsouth. I have heard some complaints about service problems, such as charging $30 for each service calls and then making customers pay an additional $5 a month for a protection plan (Sounds like a scam to me). I have only had the DSL service for 2 days and I have already spent 2 hours on the phone with tech support over a modem problem. I sure hope this is not a thing that will happen with the D* service that I bundled with my phone....
meldar_b said:I'm sorry What I meant to ask about bellsouth service does anybody have any problems with the billing and services from bellsouth. I have heard some complaints about service problems, such as charging $30 for each service calls and then making customers pay an additional $5 a month for a protection plan (Sounds like a scam to me). I have only had the DSL service for 2 days and I have already spent 2 hours on the phone with tech support over a modem problem. I sure hope this is not a thing that will happen with the D* service that I bundled with my phone....
So damaged,damaged said:I ordered D* through Bellsouth (over a year ago), and even though I got D* through Bellsouth, I have never had to deal with Bellsouth again wrt D*, I go through D* directly for everything, billing, service, etc, as that is what Bellsouth told me from day 1, Bellsouth does not bill me for D* at all, D* bills me directly, D* is not even mentioned on my Bellsouth bill (nor is Bellsouth mentioned in my D* bill), that may have changed with new BS->D* subs, however.
I, myself, never had any billing problems with either company.
The optional 5 dollar a month protection plan fee is not a scam, it is what D* charges, not Bellsouth.
As for the DSL, for a serious internet user, for the most part, sucks, its DNS servers are the weak point, use external (non-bellsouth) DNS servers and you'll be golden.
Jimbos said:So damaged,
If your services are not placed on the same bill and bundled so you get a discount, what is the point in bundleing the services ?
I know I have Verizon for my phone and internet and that they carry D* as well now. When I called awhile back about what thier offer would be, I wanted to see if I could bundle the services and save a little money.damaged said:Sorry, I should have noted, I never signed up for a bundle technically, though I do have phone service through them, they either, did not have, or did not offer Telco+D* bundles in May 2005, at least not to my knowledge, it was never offered to me as a bundle at that time.
I'd be interested in knowing what the OP was told he'd pay for TCPlus (or whatever he chooses) through a bundle, and how it compares to the way I get it.
cth68 said:i have had bellsouth bundled with D* for over 2 years now. all bundles are placed on one bill except D*. for some reason the D* savings does not show up until after bill is mailed out. my bill will show one amount but if i check my account a few days before bill is due it will be $10 less. so ejdowden you most likely didn't receice $90 due to missed discounts instead you actually overpaid $90 and was being refunded.
I had a problem twice with the BellSouth discount disappearing from the bill. The 1st problem came shortly after the discount began and disappeared after 2 months and the 2nd came when I put the account in suspense b/c of Katrina and then failed to resume when I reactivated.ejdowden said:I have BellSouth for my local phone service and DSL service. I have no other option for high speed internet as cable is not in my area and I dont want to do DirectWay. I have Cinguar as my wireless provider and I bundle through BellSouth.
I have been trying to add DirecTV to my bundle for over a year and BellSouth says I have it but Im not getting the discount. they send me to DirecTV and DirecTV send me to BellSouth so Im stuck right now. Very frustrated with BellSouth right now. Direct TV just gave me a $90 credit for the last 9 months of missed discounts so Im happy with them. But Im currently stuck in Bellsouth escallation over my $10 bundle discount. If it was not for needing BellSouth for DLS Id drop them in a minute.