- Nov 9, 2015
Has anyone else had issues where the shows aren't showing an image for the show anymore? It just shows the channel icon where it used to show show artwork and actor images
My hws is on cui but I too was waiting to see if anyone else would post about it, for me my guide data has been working fine for the most part just the artwork for the show is either a generic image with the show title in plain text or it shows the channel logo in place. But as the others at the topening were saying that makes sense with the change in guide data providersI've been waiting to see if anyone else has posted on this, thinking that only I have notice all kinds of things since S542-4 on HwS.
1. All kept daily and nightly serial shows have lost their S, E, designations and all titles, descriptions and icons are the same and generic for those shows. As of 2/17 the correct info is being listed now. But not on the previously changed info, that was once there and not now. Show icons have been changing around for months. And at least once in the rotation they have the correct icon and then it gets changed to one of several generics and most have nothing to do with the program.
2. Guide listings for a series of shows that show daily that have followed each other for years are now under one generic title and there are no S, E, and the descriptions are the same, brief and generic. No markings of "new". Timers are not recording these shows. I have had to create new specialize timers to grab a "generic" show.
For years, the guide has always been a sore spot for me, but now it's inaccuracies are creeping over into correctly labeled programs that have been recorded on top of the ones that start off incorrect. It amazes me that after all these years DISH can't seem to get this in order. Truly amazing that part of a company's product that is dependent on accurate metadata just can't seem to get it together after many many years. And always something new to entertain us as a new feature although it's a fatal flaw that makes it very difficult to operate these things.
I always find it a interesting why people with the same equipment have such different experiences with Dish. I also have a HWS but I don't have the missing icon problem, and my timers are still working correctly. Weird! Do you have the new CUI on your HWS, or the old standard interface? I still have the old interface.Seeing this issue on Hopper w/sling, not H3. Icons went away a week ago and still won't return. Also broke every timer, had to recreate them all from scratch to get anything to record. Dish doesn't seem to care and apparently will not solve this.
I always find it a interesting why people with the same equipment have such different experiences with Dish. I also have a HWS but I don't have the missing icon problem, and my timers are still working correctly. Weird! Do you have the new CUI on your HWS, or the old standard interface? I still have the old interface.
Yes, that is very old firmware. My HWS has S544. Your receiver should have updated by now! Have you tried pulling the AC plug to reset the receiver?S531 last updated 7/1/2016 It has the same UI it has always had. I have wondered why it hasn't ever received any updates for so long.
Make sure that all receivers including the joeys are off and no recordings are scheduled and you should receive the update.