Shutdown Code 117

[Leslie]

I'm getting a shutdown code 117 - ~ 10 seconds after the channels finish loading. Then the screen goes away and comes back after a few seconds, stay on for a few seconds, then exits again.

I tried to enter a support call but couldn't log in

Les

 

[cmaier]

Apparently their website is down, and if the software can't reach the website it shuts down because it thinks you might have pirated software. Everyone seems to be having the same problem since last night.

 

[Leslie]

The error message could be better, just shutting down is not very friendly.

 

[jgaetz]

and they're back down again. So everyone that set up their timetrax software tonight to record Stern in the morning and then went to bed will get a fairly unpleasant surprise when they wake up. Way to go, TT team.

 

[george1103]

Shutdown code 114 on the Debug Mode

Yes, I just got that dreaded 117 code with both versions 1.4 and 1.5. Darn.
And got a code 114 in the debug mode.
Debug data with TimeTrax 1.5:
83960.78 Log: TimeTrax Recast 1.5.6 Copyright 2005 Time Trax Technologies Corporation
83960.78 Command Line: /debug
83960.86 Drive Serial: Y43F230E
83960.86 Log: Debug mode enabled
83960.91 Log: Using input device: Realtek AC97 Audio
83961.16 Trying port 4
83961.16 Try 1
---snip---
83965.72 Log: XM Radio found on port 4
83965.72 Log: Radio ID XXXXXXXX ----< I changed the radio ID
83965.72 > 5A A5 00 01 43 ED ED
83965.81 < 5A A5 00 1A C3 01 00 01 03 01 01 01 00 01 01 00 05 21 05 4C 1A 90 00 00 00 00 CD DD 39 2D 00 2D
83965.81 !Signal 83 65 0
83965.81 Log: Satellite 1 signal quality: 83%
83965.81 Log: Satellite 2 signal quality: 65%
83965.83 Log: Terrestrial signal quality: 0%
83966.28 > 5A A5 00 06 10 02 51 00 00 01 01 19
83967.50 < 5A A5 00 06 90 01 00 51 51 00 00 00
83967.50 !ChannelSetOK 81
83967.50 > 5A A5 00 02 13 00 ED ED
83967.66 < 5A A5 00 04 93 01 00 00 00 00
83967.66 !Mute 0
83983.20 You have upgraded to a newer version of TimeTrax Recast.
TimeTrax must contact the registration server to confirm your subscription,
however it is unable to do so. Please make sure you are connected
to the Internet, and try again.
Error Code: REG204
83990.34 > 5A A5 00 01 43 ED ED
83990.39 < 5A A5 00 1A C3 01 00 03 03 01 01 01 00 01 01 00 00 00 00 06 1A 90 00 00 00 00 CD DA 33 29 00 29
83990.39 !Signal 75 58 0
83991.80 Log: Shutdown code 114
83995.00 Log: Shutting Down

 

[george1103]

Shutdown code 117 in both TimeTrax Recast 1.4.0 and TimeTrax Recast 1.5.6

Here is a snippet of the TimeTrax Log file:

Jan 8, 2006 23:14:44 TimeTrax Recast 1.4.0 Copyright 2005 Time Trax Technologies Corporation
Jan 8, 2006 23:14:44 Debug mode enabled
Jan 8, 2006 23:14:44 Using input device: Realtek AC97 Audio
Jan 8, 2006 23:14:49 Running in XM Tuner Mode
Jan 8, 2006 23:14:49 XM Radio found on port 4
Jan 8, 2006 23:14:49 Radio ID XXXXXXXX
Jan 8, 2006 23:14:49 Satellite 1 signal quality: 82%
Jan 8, 2006 23:14:49 Satellite 2 signal quality: 56%
Jan 8, 2006 23:14:49 Terrestrial signal quality: 0%
Jan 8, 2006 23:15:07 Running TimeTrax Recast in fully registered unlimited mode
Jan 8, 2006 23:15:07 Using file format: MP3 44,100 kHz; Joint Stereo; 128 Kbps;
Jan 8, 2006 23:15:55 Channels loaded: 162
Jan 8, 2006 23:16:06 Shutdown code 117
Jan 8, 2006 23:16:09 Shutting Down
Jan 8, 2006 23:19:20 TimeTrax Recast 1.5.6 Copyright 2005 Time Trax Technologies Corporation
Jan 8, 2006 23:19:20 Debug mode enabled
Jan 8, 2006 23:19:20 Using input device: Realtek AC97 Audio
Jan 8, 2006 23:19:25 Running in XM Tuner Mode
Jan 8, 2006 23:19:25 XM Radio found on port 4
Jan 8, 2006 23:19:25 Radio ID XXXXXXXX
Jan 8, 2006 23:19:25 Satellite 1 signal quality: 83%
Jan 8, 2006 23:19:25 Satellite 2 signal quality: 65%
Jan 8, 2006 23:19:25 Terrestrial signal quality: 0%
Jan 8, 2006 23:19:51 Shutdown code 114
Jan 8, 2006 23:19:55 Shutting Down

What is going on? And why should this have to call home and then quit when it can not reach home?

 

[ChuckNoblett]

I'm getting the same code.

and they're back down again. So everyone that set up their timetrax software tonight to record Stern in the morning and then went to bed will get a fairly unpleasant surprise when they wake up. Way to go, TT team.

They'd get a pass if this was a Sirius tech difficulty.

That its caused by their ridiculous 24/7 internet connection policy for their own piracy paranoia makes it outrageous.

 

[doneill76]

I guess that I need to send this back and buy from Sirius.

I have a better one. Not only do the program go from running to ZERO channels coming thru, but, this morning (the first morning of Stern!) my entire pc is shutting down! The error message that I get is that my "computer has recovered from a serious problem", and then I get "a driver is causing the problem."

I've NEVER had a problem like this before I installed TT! I've NEVER gotten a blue screen error message where the pc had to reboot!

I'M sure glad that I decided to save a little cash and buy TT vs. buying a unit from SIRIUS it'self. I'm also glad that I "bought" into the idea of buying a unit that will allow me to record STERN, and then load the recordings into iTunes!

I'M sure glad that when you pay a nice little chunk of change for the unit that it doesn't come with a manual, that you have to actually download it from their site and use my own paper and printer cartrige to print it out!

I Love that you have to SEARCH for a support number to call, rather than it being on a MANUAL!

What a GREAT product!

Boy, what a GREAT company!

Silly me for believing adverstisement!

 

[toenut]

Ah, so that's why I woke up to TT not running and not having Stern recorded.