I recently rearranged my living room set up. I moved my Hopper with Sling from one side of the room to the other. The box worked fine for two days and then Sunday morning the signal went out. I did a hard reset and then it just got stuck on "acquiring signal" screen. I contacted Dish, but they cant come out until End of November. Any suggestion?
Signal Acquire Error
- Thread starter jake.haley
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First question is what did you do with the cabling going to the hopper when you moved it? Second question is, I don’t understand how it’s three weeks to get a check sent to your house where most places are slower than normal right now. Three weeks doesn’t happen in the busiest part of the season. Much less when everybody is much slower. That just doesn’t sound right.
The Hopper is in the basement living room, so I ran the cables up and through the drop ceiling to the other side. I am very frustrated with the service schedule. The customer service rep and their online scheduling system will not show any available times until after Nov. 24th.
It sounds like your new cable to, I'm assuming you ran a new cable from the area that the old cable ended, the new location has failed or perhaps your barrel connector has failed. I'd start there.
I know we have people in the Kalamazoo area because they needed help up there, so not sure what part of MI you're in, but that could be part of the delay. The first thing you want to make sure of is that the cable from the Host Port on the Solo Hub (Or node) is uninterrupted, no splitters and that any connectors are tight, clean, no silver braid wrapped around the stinger
