I had to change my modem yesterday and have smaller cable boxes connected to my other TV's that use to have just the cable going to. Now I have my own router but the Spectrum apps are stating I am not at home etc. It seems something is not being recognized perhaps the new modem. I did wonder what I should do other than calling them. Is it possible a customer must have the Spectrum router and pay $5.83 a month in order to use the apps? I have my own router. Thanks.