StarChoice issues

[whozitsdad]

Has anyone lost or had interupted service with StarChoice? For some reason I'm getting only two or three cbc/ctv feeds and the rest of the channels tell me I need to subscribe.

This just started this past weekend after the NHL's opening night.

 

[Mr Tony]

working fine here in MN

are you using a broker? Might want to contact them

 

[dmeader]

Sounds like typical Freeway Support behavior.....

 

[Satellite Expert]

This just started this past weekend after the NHL's opening night.

If you have a DSR505, Motorola is aware of this problem with somes units. They were supposed to download a fix on October 6, but it has been delayed. A temporary fix is to purged the guide by doing a hard reset. (Pull plug from wall for a couple of minutes)

If it is not a 505, you can try a hard reset. But it more likely is corrupt channel maps requiring a rehit from SC.

 

[whozitsdad]

Thanks for the replies. I'm trying to get in touch with my broker. I have a GE 451 receiver and I'm using another broker rather than FS.
I guess I will try a hard reset once I get home from work.

 

[Mr Tony]

If you power it back on (after the unplug, plug back in) and within 10 minutes you dont have the right time or channel name, you need a rehit

When you first power it back on, as an example (using TSN)

on the top it says TSN 400 (correct time)

and at the bottom it says "TSN 6am-6pm"

If the top bar doesnt have "TSN", then it needs a rehit....

 

[whozitsdad]

Starchoice & KuSat

Well, I guess I'll try a on/off tonite. I have been trying to contact KuSat and no one is responding back. Voice Mail is full and no replies to my email. Phil @ KuSat use to be very good about responding but not lately.

 

[whozitsdad]

Finally talked to Phil and got it straightened out.

 

[Mr Tony]

glad you got it working