stuck on the interactive screen (1 Viewer)

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jackflash

Well-Known SatelliteGuys Member
Mar 15, 2012
25
0
north
am i the only tech out there getting stuck in the interactive screen when rec fist starts when installing? Ive only had this problem the last month or so. Ive tried going to menu but its on a endless loop. I spent a hour last night at at customers home just trying to get it off the interactive screen. Any suggestions out there?
 
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satnewb

SatelliteGuys Pro
Pub Member / Supporter
Mar 9, 2011
1,348
504
New Baltimore, MI
The 625s have been doing that the last couple weeks. You can try channel up about 15 times, or hitting menu, channel up, select quickly. I've not had it take more than a few minutes to get real channels.
 

jackflash

Well-Known SatelliteGuys Member
Mar 15, 2012
25
0
north
yes, its been on the 625r and some of the other non hd rec some of my customers have been complaining about it to. Just one more bug that techs have to deal with. :mad:
 
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Dishman1978

SatelliteGuys Pro
Jul 31, 2010
3,274
90
California
jackflash said:
am i the only tech out there getting stuck in the interactive screen when rec fist starts when installing? Ive only had this problem the last month or so. Ive tried going to menu but its on a endless loop. I spent a hour last night at at customers home just trying to get it off the interactive screen. Any suggestions out there?

Wait till the interactive screen loads completely, move cursor down to where it.says exit. As soon as the banner pops up start hitting channel up or down this will get you away from the.interactive channel. And will end the loop. You could even attempt the.channel.changing right after.you hit exit during the short period between exiting and when the banner pops up.
 
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