Supe Joey

[tylerbonezjonez]

I had Dish installed this past Saturday and got the Hopper W/SLING & the Joey. I'm thinking I want a super Joey instead, what all is required to have a super Joey? The regular Joey only has 1 cable wire in from the wall as well as the hopper. Will there have to be another wire coming in to the hopper since the super Joey adds 2 more tuners?

 

[Dudleydog73]

No, you have another switch called an integrator that takes another cable feed from your dish LNB and combines it with a cable from the client side of your single node to have a single cable to your super joey. The only caveat is that the line going to your super joey from the integrator must be a direct run, no splitters allowed. There are plenty of wiring diagrams in this forum to give you a better idea of what it will look like.

 

[tylerbonezjonez]

How much more is a super Joey a month? The wire coming into the Joey right now is a single wire from the LNB the only split is in the cable box outside but it's a Dish splitter.

 

[Claude Greiner]

I think it's $3 more per month

 

[tylerbonezjonez]

I'm wondering if I'll have to pay for them to come back out and swap the Joey for a super Joey and also wondering if I would have to pay for the receiver?

 

[lucky86]

I'd call them asap and see if they can set something up while quickly since the upgrade just happened.

 

[ChadT41]

Most new customer stipulations have a timeline up to 10 days. That's what is was to change the iPad offer, for the movie channels(if you didn't have any on your account), and a couple other things. There were tighter restrictions on things like equipment, I beleive was either the first 3 days or first 7 days, so I agree. Call asap and get it taken care of. Front line agents will probably tell you about a charge. If they do, go to Loyalty, and plead your case there.

 

[tylerbonezjonez]

They're coming out this Saturday to install the Super Joey. No additional cost other then the extra $3.00 monthly charge.

 

[Scherrman]

They're coming out this Saturday to install the Super Joey. No additional cost other then the extra $3.00 monthly charge.

I'm assuming they are having you renew a 24 contract.

 

[JM42]

I'm assuming they are having you renew a 24 contract.

He was a new install.

 

[Scherrman]

He was a new install.

Oh, well then I assumed right. LOL I've had way too much on my mind lately.

 

[tylerbonezjonez]

Yeah new contract but only had dish installed last Saturday so technically only pushed me an extra week out on 24 month term.

 

[tylerbonezjonez]

Got the Super Joey installed, works great. Like the additional tuners.