Super Joey Question

[Dishusercan]

Is tuner 4 and 5 (the super joey tuners) supposed to be grey?


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[andreab@DISH Network]

Hello~ The Super Joey tuners should be blue like the other 3 tuners. Did you just connect this Super Joey?

 

[Dishusercan]

No, I had it for a couple months


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[andreab@DISH Network]

Have the other tuners always been greyed or is that something new?

 

[Dishusercan]

Only tuner 4 and 5 were always grey the rest are blue


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[andreab@DISH Network]

Do tuner 4 and 5 work? Or does it only recognize the 1-3 tuners?

 

[Dishusercan]

They work


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[andreab@DISH Network]

Did you take this screen shot from the Hopper or the Super Joey?

 

[Dishusercan]

Super joey


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[andreab@DISH Network]

If you go to the Hopper does it show the same, Tuner 4 and 5 greyed out?

 

[Dishusercan]

Yes


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[Dishusercan]

Here is a picture from the hopper

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[andreab@DISH Network]

Ok. Since it is not affecting the recording capabilities, it sounds like everything is fine then. Since they are added tuners the color may have been changed to show the addition of the 2 extra tuners. If you start to notice an issue with them please let me know and we can look into this further.

 

[Dishusercan]

Ok thanks


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[andreab@DISH Network]

You're Welcome!

 

[KAB]

Other S Joey screen shots have shown same.

 

[agentc13]

When I had a Hopper & SJ that's how mine looked.

 

[bb83]

When I had a Hopper & SJ that's how mine looked.

Same here.