Superdish Install Snowed Out (1 Viewer)

md_paul

Thread Starter
SatelliteGuys Pro
Oct 3, 2003
578
169
Maryland
I was supposed to have my Superdish installed on Saturday, December 6th. The SD is required to receive my Baltimore locals. When I woke up that morning and saw the snow was still falling on the 10 inches of snow already on the ground, I suspected they would cancel. (didn't seen quite safe to be on the roof that day). When Dish did call later that morning to cancel I said "I kinda figured you would"... however, what floored me is that she told me the next available installation date is MID FEBRUARY!!?? I ordered the dish the first day it was available in early November, and it looks like it'll be more than 4 months before it's eventually installed. I'm frustrated because the CSR I spoke with last week when I tried to order my 811, told me I had to wait until the SuperDish work order cleared before I could arrange to have the 811 installed. I was planning to order the 811 Saturday afternoon... Now I have to wait until February. I qualified for the $149 offer too.. I wonder if that'll still be available then.... This sucks...
 

Mr Tony

SatelliteGuys Pro
Supporting Founder
Nov 17, 2003
289
38
Mankato, MN
Are they really that busy that they need to push out your install for 2 months??

Everyone is right..e-mail corporate
ceo@dishnetwork.com
 

md_paul

Thread Starter
SatelliteGuys Pro
Oct 3, 2003
578
169
Maryland
Well I've sent my letter of frustration to the ceo@dishnetwork.com email account... Let's see what they have to say...

- Paul
 

Users who are viewing this thread

Users Who Are Viewing This Thread (Total: 0, Members: 0, Guests: 0)

Top