Thinking of asking for a replacement Hopper 3

[btyko]

It's been four days since my Hopper 3 install, and I still have a few issues:

Guide is still not populating for OTA channels

Still no graphics on most of my recordings

The only shows I can watch on Dish Anywhere are shows that I recorded on HWS that I backed up and then restored to the new Hopper

I have reset numerous times, both red button and pulling the plug. I have deleted and reinstalled Dish Anywhere, nothing helps.

Any suggestions? Thanks in advance.

 

[bmetelsky]

Mine started populating pics after 72 hours, and is "mostly" done at this point.
I don't have OTA so can't speak about that.

 

[navychop]

I'd say if you still have problems after a week, call Dish, go thru the Droids steps without complaint (slows things down, and a few libations beforehand may help), and when that doesn't work, you get a replacement sent to you. Which may take a week or more to DL OTA data etc. could your location get OTA updates less often? Seems unlikely.

Lather, rinse, repeat.

 

[btyko]

My location always got guide data with earlier receivers. Dish will not send a replacement, said I have to wait for updates. I should have had that drink before calling.

 

[Bodo Fenrirsson]

Probably the best thing that you can do is contact DIRT if problems continue. The Hopper 3 is a brand new product & there are bound to be bugs that need to be worked out the first few days/weeks after its initial release. Just say to yourself, "16 tuners."