Here's my situation & a (big) bit of background first:
After having a 5 lnb satellite dish installed, I lost all my OTA channels. D* sent someone out to have a look at things and the guy said that he thought that the problem was with the OTA input on the receiver - he said that there was 'voltage' being generated there, whereas there should be none. (He actually tested this by touching the OTA input connection with his tongue - yuk!!). By the way, I have an H20 receiver upstairs which can receive the new MPEG4 stuff, but I have held on to my HR10-250 downstairs so that I can continue to record HD programming.The problems I describe below are with the HR10.
After playing around with splitters, I actually got 2 of my OTA channels back - 4-1 and 8-1 (I live in the Dallas-Fort Worth area).
Then a second problem developed where I was losing satellite signal intermittently - I would get a 'Searching for satellite' message for up to 2 minutes and then the signal would come back again.
I called D* to set up another service call. I happened to mention to the lady that dealt with me about the problem with OTA. She seemed to think it was significant that I was now able to get 'even-numbered' OTA channels (4-1 & 8-1), but not 'odd-numbered' channels (5-1 & 11-1). She didn't really offer any reason why she thought that this was significant.
Anyway, the service call was meant to be this afternoon, but all that happened was the same guy as last time called me on the phone and said that he still thought the problem was a faulty receiver and that I should get D* to send me a new one.
I have oredered a new receiver and (FINALLY my main problem!), I want to know if there is any way that I can transfer the HD material on my old HR10 to the new HR10 before I return the old HR10 to D*.
I would appreciate any comments/assistance.
Thank you.
After having a 5 lnb satellite dish installed, I lost all my OTA channels. D* sent someone out to have a look at things and the guy said that he thought that the problem was with the OTA input on the receiver - he said that there was 'voltage' being generated there, whereas there should be none. (He actually tested this by touching the OTA input connection with his tongue - yuk!!). By the way, I have an H20 receiver upstairs which can receive the new MPEG4 stuff, but I have held on to my HR10-250 downstairs so that I can continue to record HD programming.The problems I describe below are with the HR10.
After playing around with splitters, I actually got 2 of my OTA channels back - 4-1 and 8-1 (I live in the Dallas-Fort Worth area).
Then a second problem developed where I was losing satellite signal intermittently - I would get a 'Searching for satellite' message for up to 2 minutes and then the signal would come back again.
I called D* to set up another service call. I happened to mention to the lady that dealt with me about the problem with OTA. She seemed to think it was significant that I was now able to get 'even-numbered' OTA channels (4-1 & 8-1), but not 'odd-numbered' channels (5-1 & 11-1). She didn't really offer any reason why she thought that this was significant.
Anyway, the service call was meant to be this afternoon, but all that happened was the same guy as last time called me on the phone and said that he still thought the problem was a faulty receiver and that I should get D* to send me a new one.
I have oredered a new receiver and (FINALLY my main problem!), I want to know if there is any way that I can transfer the HD material on my old HR10 to the new HR10 before I return the old HR10 to D*.
I would appreciate any comments/assistance.
Thank you.