Trouble connecting EHD to Hopper (1 Viewer)

JaredG

Thread Starter
Active SatelliteGuys Member
May 12, 2004
20
3
I'm considering updating my original Hopper to the new Hopper 3. My kids have some recordings that they would like to keep, so I decided to transfer some recordings to an external hard drive that I had laying around so I could transfer them to the Hopper 3 later on.
My problem is that when I connect the EHD, I get Message 1555 that states "This receiver is not currently activated. Content from your multi-media device will not be available until activation is complete. Please contact customer service at...".

Does this make any sense? The receiver is definitely activated and functional. My hard drive is 500GB and it's externally powered.

Any help is appreciated.
 

kwindrem

SatelliteGuys Pro
May 5, 2006
644
127
I'm considering updating my original Hopper to the new Hopper 3. My kids have some recordings that they would like to keep, so I decided to transfer some recordings to an external hard drive that I had laying around so I could transfer them to the Hopper 3 later on.
My problem is that when I connect the EHD, I get Message 1555 that states "This receiver is not currently activated. Content from your multi-media device will not be available until activation is complete. Please contact customer service at...".

Does this make any sense? The receiver is definitely activated and functional. My hard drive is 500GB and it's externally powered.

Any help is appreciated.
Maybe a reboot? Or call/chat with Dish and get them to issue a "hit". Or both.
 

JaredG

Thread Starter
Active SatelliteGuys Member
May 12, 2004
20
3
The reboot didn't do it. MarkL@DISH gave it a hit and it's working.
Thanks to all!
 
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