Trouble with king tailgater and Wally receivers (2 Viewers)

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Mawmaw

New Member
Sep 5, 2017
1
0
Texas
I have purchased a king tailgater with two Wally receivers. Had a terrible time getting them set up only to read error code 019 on both. Smart card upside down! Take out and place color side up and arrow in! I did this literally 20 or more times on both. Finally call dish support. They've never hear of this. But are sending me replacement receivers. I tried to set these up first time with king tailgater. Then was told to set them up with home satellite. But I got same error codes on both antennas. I'm waiting for the replacements to arrive. Any advise will be greatly appreciated!
 
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HipKat

SatelliteGuys Master
Pub Member / Supporter
Aug 25, 2017
9,209
14,792
Pekin, IL
I have purchased a king tailgater with two Wally receivers. Had a terrible time getting them set up only to read error code 019 on both. Smart card upside down! Take out and place color side up and arrow in! I did this literally 20 or more times on both. Finally call dish support. They've never hear of this. But are sending me replacement receivers. I tried to set these up first time with king tailgater. Then was told to set them up with home satellite. But I got same error codes on both antennas. I'm waiting for the replacements to arrive. Any advise will be greatly appreciated!
It's a know issue with Wallys. The only fix is to replace the Wally. Those overseas CSR's seem to not have a clue about known issues. Some onshore probably don't either, come to think of it
 
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