TV 2 UHF remote works intermittently

[mclarceny]

I just installed a 722 with a dish 1000+. The last thing I needed to do was program the number 2 remote and make sure it worked. It did not. First I thought it might be on the wrong channel, so I took it to TV1 and went to the system info, changed the remote channel (change it to 7), and hit record. Nothing changed at first, but after pressing record a number of times it finally change the remote channel on the system info screen.

Phase 2:
Even though I was 5 feet from the 722, I decided to make an extension cable and get the UHF antenna out and in the open. So to test this I put the 722 in single mode( so i could control tv 1 with the uhf remote), and started pressing away. Some times the it would change the channel and sometimes it wouldn't, about 50-50. Put the remote right up to the antenna and it seems to work fine, but my problem is getting it to work 2 rooms over when its not working 5 feet from the 722.

I have never gotten a reciever or a remote fresh out of the box that has behaved this way. Anyone ever have a problem like this? I plan on getting a new antenna and remote ( and reciever for that matter) and figuring it out but any input would help. Luckily the install was for a friend and I can go back tomorrow.

Thanks for any input.

 

[srbCARROLLTON]

if it is not working 5 ft from reciever, it is either the remote or the receiver, try new remote first of course

 

[KKlare]

Or try new batteries. Make sure the cable to the UHF wire is not shorted and is plugged into its input and not the external antenna RF as they are both F connectors.

-Ken

 

[highdefjeff]

Look here:
TV2 Tips & Tricks

 

[mclarceny]

I switched the remote to band B(the switch under the battery cover) and it worked perfectly. Weird. Thanks for the ideas guys.