I'm new to the dish community but am having a problem getting the remote - UHF Pro 6.4 to work. Which chip should I be using? I called tech support and they walked me through trying to set it up to no avail. They told me the converter box was dead. Is there a way to test the box itself? Based on my past experience with tech support I'm inclined to think the problem is the remote not the box. Any suggestions? I'm using a 625 and nothing between the converter and the tv. This is on TV2 BTW.