This morning my H3 won't record programs on the guide or button. I also can't set up any new recordings. I rebooted the system with no luck.
Is anyone else having this problem? Any ideas?
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I completely understand. Doing a reset is not what I want to do this morning.My H3 updated to U344 overnight and now I can't set timers - this is ridiculous - this thing is not much good to me if I can't record a program I want. Sounds like maybe I need to go back to an older DVR - -- or somewhere else.
not a chance - i went to bed with 341 last night - woke up to 344 and found for the first time that I can't record from the Guide. If anything, I think that 344 has brought a number of new problems with it.I woke up to this problem this morning too. Firmware 343.
The partial reset worked but what a pain.
Does 344 fix this problem or not?
It seems like the hopper 3 operating system gets easily corrupted when it does an update. A partial reset is then able to fix it. I hope that the Dish software engineers are able to fix this. This reminds me of the old Microsoft software many years ago. Otherwise hopper 3 owners are going to be upset a lot. It makes me glad that I stayed with my 2 hopper with sling and Joey 2 unit running the old interface. Perhaps they should do a partial reset after each update. Of course customers would complain that they lost their favorite settings.
I can't even do a "Factory Reset" - I select the icon(s) and it just sits there.... eventually times out and goes back to whatever I was watching. Many screens and windows no longer have the appropriate icons any more - just a black box with "DISH" in the middle. Geez......Yes. This is an ongoing problem with the hopper 3. I have had it happen twice now on two different hopper 3's.
The only thing that has worked for me is to hit the home button twice. Then go to settings. The diagnostics.
From there, click on tools and go to restore to factory defaults.
Try this option first:
"Reset receiver to factory defaults"
Then pull the plug from the wall and wait 10 seconds. Let the hopper reboot and try and set a recording again.
If this doesn't work, go back to the same area (in diagnostics) and go to tools again and this time choose "Partial Reset". This one did the trick for me.
You won't lose your recordings but you will lose some of your guide settings, etc.
Since I am unable to do a "Factory Reset", I tried the "Partial" - I was able to set up a few recordings at first, but now it's back to the same problem - I cannot record ANYTHING I see on the Program Guide. There were several programs and movies we wanted to grab tonite, but no dice. Is there any sort of "workaround" for this? I can't believe it - the darn thing is somewhere between a big paperweight and a small boat anchor!!