U521?

DawnB

DawnB

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Feb 12, 2016
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Ripley, TN
From what I have been reading here, it seems the latest Hopper 3 software is U521. Mine has been U517 since 6/1. I have tried on SEVERAL occasions to update the software, and it just won’t update.

Today was my most recent attempt. I chose the upgrade from the tools menu, I selected “Upgrade Now” and watched as it downloaded the bar across the screen. I saw it put the screen saver up, and even saw it momentarily go back to a tuner, then the Hopper rebooted. I left it alone and actually went out to run some errands, came back an hour later, the screen saver was on, I hit select and checked on it and was still on U517. Ideas anyone?


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navychop

navychop

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Probably just not your turn yet.

Roll outs are staggered so that they don’t get too many calls all at once.


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DawnB

DawnB

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Feb 12, 2016
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I've never had to wait this long!!!!!


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charlesrshell

charlesrshell

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From what I have been reading here, it seems the latest Hopper 3 software is U521. Mine has been U517 since 6/1. I have tried on SEVERAL occasions to update the software, and it just won’t update.

Today was my most recent attempt. I chose the upgrade from the tools menu, I selected “Upgrade Now” and watched as it downloaded the bar across the screen. I saw it put the screen saver up, and even saw it momentarily go back to a tuner, then the Hopper rebooted. I left it alone and actually went out to run some errands, came back an hour later, the screen saver was on, I hit select and checked on it and was still on U517. Ideas anyone?


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Did you touch the remote at all during the process? Do a pull cord reboot and try again. If still won't download try again tomorrow.
 
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charlesrshell

charlesrshell

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Probably just not your turn yet.

Roll outs are staggered so that they don’t get too many calls all at once.


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So are you saying DISH even staggers if you do the upgrade tool too? I thought the staggering was just if you wait for it to happen automatically.
 
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charlesrshell

charlesrshell

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Nope.....I left the house. I’ll try it later on after everyone else goes to bed. Thanks!


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Welcome. Same thing happened to me trying to go from U517 to U518. Come to find out DISH had pulled the update. I doubt that happened this time, U521 has been a pretty solid update. Navychop is probably right on the staggering thing.
 
navychop

navychop

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First in line last time might be last this time. Unless there’s some other factor involved here.

You’re not friends with Claude, are you?

;)


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charlesrshell

charlesrshell

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First in line last time might be last this time. Unless there’s some other factor involved here.

You’re not friends with Claude, are you?

;)


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LOL, not me. I got my HWSs as soon as they first came out. I always was in the first group to get software updates for 4 1/2 years. It was 1 1/2 years before I got my Hopper 3s after they came out. I am never in the first group to get updates, but the next day I do the tool update and get the update. I think DISH pushes out the update to the Hoppers that went on line first. But, no telling.
 

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