Unused Joeys

T

todd_l

Thread Starter
Member
Dec 17, 2012
13
2
Minnesota
This might be a dumb question, sorry in advance. I currently have a 2H-3J setup. Current 2 of the joeys are not being used (due to old TVs breaking down). Given some life changes (kids), I don't anticipate getting new TVs with the need for the 2 joeys anytime soon.

Can I simply call Dish and return the Joeys and save the monthly fees for these? Or, since I'm still under contract, am I locked into what I was originally set up with at the time I signed the contract and got the hardware.

Thanks.
 
S

sparc

SatelliteGuys Pro
Jul 24, 2006
1,721
13
yes, tell the rep that those TVs broke and you should be able to send the joeys back. You could drop everything but one hopper without affecting your contract.
 
navychop

navychop

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Jul 20, 2005
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Yep. Call and return.

I have a Joey that I own. That way, I can call and activate/deactivate at will, saving on fees.
 
3HaloODST

3HaloODST

SatelliteGuys Master
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Jul 2, 2010
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Earth
Contract is for minimum programming, not equipment.

Sent from my iPhone 4S using Forum Runner
 
darrengs

darrengs

SatelliteGuys Pro
May 13, 2012
657
199
NJ
I cancelled one of my Joeys via chat. It was very easy, although they did wait until the end of the month to send the box.
 
H

huskerhead

SatelliteGuys Pro
Nov 12, 2003
254
39
Urbandale, Iowa
I just sent back my two Joeys but will be purchasing one, preferably on eBay as I can get one for less than $60. I requested smart card and receiver #'s but was told there are no smart card numbers associated with Joeys. Did a dish chat and she said the receiver number is clear. Do I need to ask again for a smart card number to be safe?
 
osumike

osumike

SatelliteGuys Pro
Aug 1, 2012
885
514
On a roof in Wisconsin
Probably. Joeys do have a smart card number. It should show you in the system info screen of the joey.

Posted Via The FREE SatelliteGuys Reader App!
 
H

huskerhead

SatelliteGuys Pro
Nov 12, 2003
254
39
Urbandale, Iowa
Hmm so the box should have the smart card number then? The eBay seller sent me a picture and only shows receiver# and caid #. I guess long as dish chat said receiver# was clean I should be okay?
 
S

satnewb

SatelliteGuys Pro
Pub Member / Supporter
Mar 9, 2011
1,393
564
New Baltimore, MI
Caid is the smartcard #. You will definitely need it to activate the joey. Should be an S followed by 12 numbers.
 
H

huskerhead

SatelliteGuys Pro
Nov 12, 2003
254
39
Urbandale, Iowa
Well that adds to my suspicion. The caid begins with an r and is ten #'s. He/she sent me a picture of the labels.
 
3HaloODST

3HaloODST

SatelliteGuys Master
Pub Member / Supporter
Jul 2, 2010
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Earth
Well that adds to my suspicion. The caid begins with an r and is ten #'s. He/she sent me a picture of the labels.

CAID is actually the receiver #. Smart card # starts with S.

The two questions to ask Dish before purchase are:

1.) Is the receiver owned and not leased?
2.) Is the receiver currently deactivated with no balance?

Sent from my iPhone 4S using Forum Runner
 

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