- Apr 23, 2006
I went to turn on my TV yesterday and every channel I know I have didn’t work. So I asked my dad if he did anything, and he said Dish network called and said something about we have 3 receivers and he said no we only have 2. So they made him go through some sort of test, and he said he unplugged the sim cards or something and after some other tests it was all set. So I called dish up asking them what was wrong, they said that my Dish receive was NOT verified in the test and it can NOT be added onto my account. If I want to use the receiver I need to open another account. He said the two receivers you are using are verified, but we don’t have two other receivers…we used to have 3 in my old house, but we threw one away because it didn’t work and we only wanted it in two. So I think they think we hacked it somehow or something, because we CAN’T add this receiver that I bought through them that I’ve been using for the past two years to my own account. What do I do? I even talked to the manager and he gave me a SUPER attitude and told me that there test is run once and once only and the receiver verified are the ones on that will work on your account. What I don’t understand is how a receiver we don’t have was verified. Any help? What can I do? I have a $300 receiver that I can not use!