VIP 211 EHD issue

[gjh3260]

Have a VIP 211 with a WD 500 gig hard drive. Tonight when I turned the TV tried to got to the My DVR menu and noticed it was not there. Then noticed the blue light on the WD was not lit...i did not disconnect the 211 or unplug the hard drive....any suggestions before I call Dish ? I also posted this in the EHD bug thread......sorry that i duplicated but thought someone here might know what to do before I called Dish.

 

[Smith P.]

http://www.satelliteguys.us/dish-ne...8-external-hard-drive-archive-bug-thread.html

 

[BuddyBoy]

That's happened to me once or twice too. Just reboot the receiver (hold down the power button until the picture goes blank) and everything should be fine.

 

[gjh3260]

That's happened to me once or twice too. Just reboot the receiver (hold down the power button until the picture goes blank) and everything should be fine.

Tried that and it went thru the acquiring satellite process.....downloaded the guide but still no EHD

 

[KAB]

Then noticed the blue light on the WD was not lit..

Not lit usually means not powered on or dead.

 

[gjh3260]

Not lit usually means not powered on or dead.

Not sure what happened but I turned off the surge protector shutting down all the components (TV, EHD, sat box, receiver) waited about 5 minutes and powered back up. Blue light on EHD came back on sat went thru its acquiring signals, etc etc. my DVR menu showed up with my recordings and all is good again. That was strange.