VIP 211 problem

[csigsrfan]

We had three 311 and when one stopped working we cancelled the receiver. Then we decided to get replace it 2 years later. Went to put the new receiver in a different location then then the receiver was in. Got 50' of RG6u cable and hooked it up. Now it will only get the local channels(110) or the non-local channels(119) but not both though that cable. Now if I hook the receiver to a different cable from where one of the other receivers is to the back of the VIP211 I get the 110 but not the 119. So I have one of the cable/ant things from wal-mart to get both signals but I keep losing channels. I have done many check switch test using one cable but never get both satellites. Is there a way to make the cable have both satellite signal on it?

 

[papalittle]

Need to know what dish and switch you have..500? Superdish?

 

[boba]

Or you could call 1-800-333-3474. If you ordered HDTV 211 upgrade from DISH it should have come with installation.

 

[csigsrfan]

I have tried calling them but the one time they sent ssome1 out he never showed and we were charged for it

 

[csigsrfan]

I have no clue what switch (whatever Dish had a couple years ago) and I think the Dish is a 500

 

[csigsrfan]

Ok I decided I was going to try something and hooked the some cable from the Dish to a different receiver and it gets both. What am I doing wrong?

 

[TimberWolf]

what does the checkswitch screen say on a good existing rec? (twin quad dp34)
what does the checkswitch screen say on the new rec?
what exactly is the walmart cable/ant thing and how is it connected?