Vip local channel guide mixed up channels

[tcj103]

Started this morning, we have two ViP receivers (wife records a lot of network and cable shows, don't ask about getting a hopper)

She noticed this morning that the channel guide was mixed up for local channels, and it's affecting the upcoming timers.

By mixed up, I mean for example the local CBS affiliate, KYW channel 3 (Philly) shows "Judge Mathis" on at 4:00 PM local. Tune to that channel and it's actually showing the correct program, which is news... "Most" other local channels are affected the same way, but not all.

It was also noticed that it seemed to only be for the next couple hours, but those couple hours keep creeping forward, i.e. it wasn't a bump in the road.

Trying the old un-plug reset now, but wondering if anyone else is seeing this?

 

[4d3fect]

Wife just noticed it now. evaluating.

 

[millerthyme59]

Same here! HOPPER 3 Local channels. Screwing with DVR timers. Please help Dish Support......

Sent from my SM-T720 using Tapatalk

 

[4d3fect]

Hard reset hasn't fixed it.

Edit: our 211K is 10 1/2 yrs old, wonder what their mtbf is?

 

[uptownvideo]

We have a Hopper 3 and our local channel 7 ABC is showing channel 9 CBS shows in the guide in the Washington DC area.

 

[Bobby]

There is definitely something going on. It is all over the country. I’ll bet there is transitioning going on from a new guide provider. We shall see.

 

[Radioguy41]

Same here, Ch 3 CBS has the PBS guide info, Ch 6 ABC has the CBS info, and Ch 10 NBC also has the PBS info. And here silly old me thought things would get better with the change.

 

[victorb]

Sacramento local HD channels are wrong also.
The SD version of the same local channels display correct.

 

[millerthyme59]

They seemed to have fixed most of the guide. Not quite all of mine. A bunch of Timers were wiped out!

Sent from my SM-T720 using Tapatalk

 

[4d3fect]

Our channels are sorted.

-wonder what they were doing?

 

[mwdxer1]

Started this morning, we have two ViP receivers (wife records a lot of network and cable shows, don't ask about getting a hopper)

She noticed this morning that the channel guide was mixed up for local channels, and it's affecting the upcoming timers.

By mixed up, I mean for example the local CBS affiliate, KYW channel 3 (Philly) shows "Judge Mathis" on at 4:00 PM local. Tune to that channel and it's actually showing the correct program, which is news... "Most" other local channels are affected the same way, but not all.

It was also noticed that it seemed to only be for the next couple hours, but those couple hours keep creeping forward, i.e. it wasn't a bump in the road.

Trying the old un-plug reset now, but wondering if anyone else is seeing this?

My VIP 211k has had a mixed up OTA guide for years now. At one time all of the channels that Dish offered data were correct. For the DVR mode, I use the manual timer.

 

[MikeD-C05]

Funny with Sling tv you can add the air tv anywhere (4 tuners) and your ota antenna and you can get all the guide information using the internet connection. I get everything that is current and if you do get a couple added with no guide data ( like Defy and True Real that were added as sub channels in the last couple of weeks), you can't even view it because it will not be added to your guide. So your guide will be complete with guide period. Now if Sling tv can do this , why not DISH? Same company owns both. I've been saying this for last couple of years since the mistakes in ota guide data weren't being corrected even when you bring it up to them.

 

[kugumby]

I had a similar issue using the OTA dongle. Our local CW affiliate is also owned by the FOX local. When the switch to ATSC 3.0 happened, the guide data for the CW affiliate for ATSC 1.0 was moved and started being hosted by the FOX affiliate. Now, in the guide on the Hopper 3, the FOX and CW affiliates have exactly the same guide data (which happens to be the FOX data). So, we can't create a timer on the CW channel because none of the guide data is accurate. Not sure how to fix it other than getting a new ATSC 3.0 OTA dongle that apparently does not exist.

 

[Jim5506]

I had a similar issue using the OTA dongle. Our local CW affiliate is also owned by the FOX local. When the switch to ATSC 3.0 happened, the guide data for the CW affiliate for ATSC 1.0 was moved and started being hosted by the FOX affiliate. Now, in the guide on the Hopper 3, the FOX and CW affiliates have exactly the same guide data (which happens to be the FOX data). So, we can't create a timer on the CW channel because none of the guide data is accurate. Not sure how to fix it other than getting a new ATSC 3.0 OTA dongle that apparently does not exist.

Use TitanTv for guide and set manual timers (PITA).

 

[MikeD-C05]

Use TitanTv for guide and set manual timers (PITA).

That's about all you can do in this situation if you stay with satellite tv.

 

[kugumby]

How do you use TitanTV for guide data on a Dish Hopper?

 

[Bobby]

How do you use TitanTV for guide data on a Dish Hopper?

You use it as an adjunct. See your program in Titan and set a manual record in the Hopper.