I have had a vip222 for about 2 months. I have been having a few problems with it. The first problem that I have with it is that when I first turn on my tv the dish screen saver is frozen and the receiver will not turn on. I then have to do a reset. This happens about three times a week. I also have been having channels missing in the guide. I will have to do a reset and they come back. This happens at least once a week. A new problem that came up over the weekend is that when I changed the channel all the channels went black. I still had all the onscreen stuff but no picture from the channel. I had to do a reset about three times and finaly all the channels came back. When they were black I did have a good signal on the transponders. I did contact dish and was told that there is a problem with the software for this receiver. The person said they are working on new software that should be done soon. Is anyone else having this many problems with this receiver, or was the tech just blowing smoke? Should I contact tech support again and try to get another vip222 that maybe would solve the problem? Thanks for the help.