They are sending a replacement 722 for one of my 2 722's--I also have a 622 in another room.
All are on UPS's but the power outage was for 2 hours so that didn't help.
Both 722's are on the same UPS, the older did not survive, completely.
On boot up it gives message 311 "An issue has been detected that may affect your ability to record or pause live TV. Unplug...." Pressing DVR gives 024 "Unable to access this feature at this time. Data not available." Fortunately most of the recordings were lower IMDb quality (7.5 and lower, 3.5 on a 4-star scale). All better and series/PBS-type were on my 5 750GB WD external drives. Loss of one drive would be painful (especially for the 140 9.3+ movies or the 38 3-seasons of Northern Exposure in HD) but not disastrous.
After several reboots including several cord pulls (hard) and many front-panel power-holds (soft) resets, I got one that allowed access to the recording list. I managed to off-load the movie M (1931), which is only on about once a year, before it stopped working again. (Interesting, it remained in the internal and I could check the whole movie on the EHD.) The accessible time was maybe 10 minutes for a 6 min copy--whew. You only get the 2-day guide instead of the 8 day.
It took about 25 minutes with tech help line to convince that I need a replacement with postage paid by getting the $6 service, for now.
The biggest loss was the 90 of the 96 timers and many searches and a few non-repeated recordings. Fortunately I have most listed in my laptop to keep IMDb rating and rank, name and year, listing rating, director and stars, recording date and channel (for HD/SD tracking), and recording size in MB. (Now just need a synopsis.)
I have always recorded to the internal first but in theory you could record directly to the external, but not to both. Moving a recording is a copy and delete the original. So only in exceptional cases do you get the copy without losing the previous one--a pity.
Sorry for the long post.
-Ken
All are on UPS's but the power outage was for 2 hours so that didn't help.
Both 722's are on the same UPS, the older did not survive, completely.
On boot up it gives message 311 "An issue has been detected that may affect your ability to record or pause live TV. Unplug...." Pressing DVR gives 024 "Unable to access this feature at this time. Data not available." Fortunately most of the recordings were lower IMDb quality (7.5 and lower, 3.5 on a 4-star scale). All better and series/PBS-type were on my 5 750GB WD external drives. Loss of one drive would be painful (especially for the 140 9.3+ movies or the 38 3-seasons of Northern Exposure in HD) but not disastrous.
After several reboots including several cord pulls (hard) and many front-panel power-holds (soft) resets, I got one that allowed access to the recording list. I managed to off-load the movie M (1931), which is only on about once a year, before it stopped working again. (Interesting, it remained in the internal and I could check the whole movie on the EHD.) The accessible time was maybe 10 minutes for a 6 min copy--whew. You only get the 2-day guide instead of the 8 day.
It took about 25 minutes with tech help line to convince that I need a replacement with postage paid by getting the $6 service, for now.
The biggest loss was the 90 of the 96 timers and many searches and a few non-repeated recordings. Fortunately I have most listed in my laptop to keep IMDb rating and rank, name and year, listing rating, director and stars, recording date and channel (for HD/SD tracking), and recording size in MB. (Now just need a synopsis.)
I have always recorded to the internal first but in theory you could record directly to the external, but not to both. Moving a recording is a copy and delete the original. So only in exceptional cases do you get the copy without losing the previous one--a pity.
Sorry for the long post.
-Ken
