Was this a legitimate offer?

[peterl1365]

I got a phone call from last night from someone claiming to represent DirecTV.

The offer was to receive their Premier package and NFL sunday ticket for the next four months for just $10 more than I was currently paying per month. The agent said that there would be no commitment and that I could cancel after 4 months.

The agent correctly knew what my current programming package was (I'm grandfathered with Total Choice Plus) and what I currently paid per month, so I don't think this is a scam.

I asked if I could think about it and get back to her. She said that this offer was not available through regular customer service, but that it WAS available on directv.com. I cannot find it on the website.

I know this sounds a little bit like their new customer offer, but it doesn't make sense for just $10 per month and no commitment. Anyone else take advantage of this?

 

[HDinCincy]

I wish I would get that call, even though I already have ST. Premier would be nice for the upcoming winter months.

 

[dishrich]

The agent correctly knew what my current programming package was (I'm grandfathered with Total Choice Plus) and what I currently paid per month, so I don't think this is a scam.

Yep got the same call/offer myself & just like you, am grandfathered w/TC+, as well as lifetime DVR. Since you know that once the promo runs out, you would NOT be able to go back to TC+ & would end up paying about $3 more for the same prog that is now the Choice+ tier.

Because of all this, I politely declined their offer - but I ended up getting another HD DVR upgrade for FREE & also got 3 months free of HBO, MAX, Showtime & HD xtra pak, so I actually ended up getting a better offer for my needs.

 

[bidger`]

Offer is/was legit and I bit. Been thinking about upgrading for awhile and that offer made it worth my while.

 

[goober22]

I'd bet that the "no commitment and that I could cancel after 4 months" was referring to the Platinum/NFL bundle and NOT a 2 year extension. Get it in writing before any decision.

 

[sonydude1966]

I'd bet that the "no commitment and that I could cancel after 4 months" was referring to the Platinum/NFL bundle and NOT a 2 year extension. Get it in writing before any decision.

I thought the 2 year extension on commitment was when you upgrade hardware, not a channel package?

 

[sonydude1966]

Yep got the same call/offer myself & just like you, am grandfathered w/TC+, as well as lifetime DVR. Since you know that once the promo runs out, you would NOT be able to go back to TC+ & would end up paying about $3 more for the same prog that is now the Choice+ tier.

Because of all this, I politely declined their offer - but I ended up getting another HD DVR upgrade for FREE & also got 3 months free of HBO, MAX, Showtime & HD xtra pak, so I actually ended up getting a better offer for my needs.

You realize you may have extended your 2 year commitment with the HD DVR? Or, is that not the case?

 

[Jimbo]

I thought the 2 year extension on commitment was when you upgrade hardware, not a channel package?

You are correct, the commitment is tied to rec's not programming.

Jimbo

 

[dishrich]

You realize you may have extended your 2 year commitment with the HD DVR? Or, is that not the case?

Normally yes, I would have realized it - but NOT in this case. This AIN'T my first rodeo with this stuff.
The HD upgrade letter (& CSR) said NO STRINGS & NO COMMITMENTS - & I've taken very good notes if this proves otherwise. But frankly, I doubt I'm going anywhere else anyway, particularly with lifetime DVR service, among other things...

 

[sonydude1966]

Normally yes, I would have realized it - but NOT in this case. This AIN'T my first rodeo with this stuff.
The HD upgrade letter (& CSR) said NO STRINGS & NO COMMITMENTS - & I've taken very good notes if this proves otherwise. But frankly, I doubt I'm going anywhere else anyway, particularly with lifetime DVR service, among other things...

Yep, me too. Probably not going anywhere either, although I just started with D last month. My last straw with Time Warner cable was when they added USA HD one week, and then removed it the next. Now I have 30 more HD channels than Time Warner and pay right around the same price. And now my HD DVR (HR22) records twice as much as my Time Warner Motorola.

 

[ghenderson]

I have not heard about DTV making this offer available to current subscribers. It appears though that because of your out of date plan they are treating you like a new customer and extending the summer offer to you in order to get you to sign up for a new plan.

If you are not crazy about the NFL package, you can push next time they call for the winter offer which is 3 months of HBO, showtime and starz; HD DVR (with mail in rebate), $18 off per month for up to 12 months, and they just released 4 months free HD service.