Waste of Time to Email Voom!

K

kirkdj

Thread Starter
SatelliteGuys Pro
Mar 15, 2004
172
0
Only been with Voom a week....I can see now that it's a waste of time to send email questions to Voom.......has been 4 days and no answers.....I get better help on here than from Voom! ;)
 
Scott Greczkowski

Scott Greczkowski

Welcome HOME to SatelliteGuys!
Staff member
HERE TO HELP YOU!
Sep 7, 2003
100,692
20,244
Newington, CT
Thats why we are here, to report and help. :D
 
The Stone Man

The Stone Man

Centennial, Colorado
Supporting Founder
Feb 15, 2004
872
0
Centennial, Colorado
Amen. In December, they were pretty good. Now it's different. An avalanche of new customers has got to be straining the CSR's. I agree with you. This forum provides real-time help, and is a great tool.
 
V

Vaggeto

SatelliteGuys Family
Mar 4, 2004
53
0
I sent one probably 1.5-2 weeks ago with no reply.
 
FunkyBoss

FunkyBoss

Pub Member / Supporter
Mar 23, 2004
753
1
Chicagoland, IL
I've sent a couple to them in the last week, questions about the service before I ordered and got responses within a day or so to each. Maybe they pay attention to potential customers more or something? :confused:
 
DarrellP

DarrellP

I Think, therefore, I am.
Supporting Founder
Nov 6, 2003
4,298
0
Salem, OR
I've sent them about 4 emails and get a prompt auto reply that my request will be answered in several business days but have not received a single real reply yet.

No big deal, I was enquiring about the adult channels and requesting that they bump up the bitrate for SD once they move to MPEG-4 instead of adding a boatload of channels.
 

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